Casey Cavanaugh
San Antonio,TX
Summary
Professional in caregiving field, bringing wealth of experience in supporting families through childbirth. Known for creating personalized care plans and ensuring positive birthing experience. Reliable and adaptable team player with focus on collaboration and meeting clients' needs. Highly skilled in emotional support and effective communication.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Full Spectrum Doula
Rooted Birth Doulas
10.2023 - Current
- Provided compassionate care to clients experiencing pregnancy loss or other challenging circumstances related to their reproductive journey.
- Maintained up-to-date knowledge of current research related to pregnancy, childbirth procedures, newborn care practices through continuing education opportunities.
- Supported families in making informed decisions about childbirth options by sharing evidence-based information on various topics related to pregnancy and birth.
Owner
Earthside Birthing LLC
07.2022 - Current
- Managed day-to-day business operations.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
Broista
Dutch Bros
06.2023 - 10.2023
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
Client Analyst
TaskUs
02.2021 - 07.2022
- Participated in ongoing professional development opportunities to stay current with industry best practices.
- Presented optimization recommendations and insights to both client and internal audiences.
- Implemented process improvements that led to increased efficiency in data collection, analysis, and reporting tasks.
Customer Service Representative
TaskUs
08.2020 - 02.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Digital Content Moderator
TaskUs
04.2019 - 08.2020
- Enhanced user experience by diligently monitoring and removing inappropriate content from the platform.
Seasonal Technical Customer Service Representative
TaskUs
12.2018 - 01.2019
Loyalty Care Agent
Marriott Engagement Center
04.2018 - 06.2018
Reservation Sales Agent
Marriott Engagement Center
01.2018 - 04.2018
Client Specialist
J.Crew Call Center
10.2015 - 12.2016
Quality Assurance Evaluator
J.Crew Call Center
09.2012 - 10.2015
Education
High School Diploma -
Ronald Reagan High School
San Antonio, TX06-2009
Skills
- Labor/Birth Support
- Placenta services
- Postpartum Support
- Miscarriage Support
- Grief/Loss Support
- Infant Care Specialist
- Prenatal education
- Breastfeeding assistance
Certification
Labor Doula - Carriage House Birth, 2022
Placenta Encapsulation - 2022
Crisis Response for Birthworkers - Birthing Advocacy Doula Training
Community Abortion Care - Postpartum Healing Lodge
Cross-certification as Labor Doula - ProDoula, 2024
Postpartum Doula and Infant Care Specialist - ProDoula, 2024
Bereavement and Loss Doula - The Midwifery Institute, 2023
Timeline
Full Spectrum Doula
Rooted Birth Doulas
10.2023 - Current
Broista
Dutch Bros
06.2023 - 10.2023
Owner
Earthside Birthing LLC
07.2022 - Current
Client Analyst
TaskUs
02.2021 - 07.2022
Customer Service Representative
TaskUs
08.2020 - 02.2021
Digital Content Moderator
TaskUs
04.2019 - 08.2020
Seasonal Technical Customer Service Representative
TaskUs
12.2018 - 01.2019
Loyalty Care Agent
Marriott Engagement Center
04.2018 - 06.2018
Reservation Sales Agent
Marriott Engagement Center
01.2018 - 04.2018
Client Specialist
J.Crew Call Center
10.2015 - 12.2016
Quality Assurance Evaluator
J.Crew Call Center
09.2012 - 10.2015
Labor Doula - Carriage House Birth, 2022
Placenta Encapsulation - 2022
Crisis Response for Birthworkers - Birthing Advocacy Doula Training
Community Abortion Care - Postpartum Healing Lodge
Cross-certification as Labor Doula - ProDoula, 2024
Postpartum Doula and Infant Care Specialist - ProDoula, 2024
Bereavement and Loss Doula - The Midwifery Institute, 2023
High School Diploma -
Ronald Reagan High School
Similar Profiles
Joy JohnsonJoy Johnson
Director of Programs at National Black Doulas AssociationDirector of Programs at National Black Doulas Association
Alicia CloseAlicia Close
Birth and Postpartum Doula at Hamilton Family DoulasBirth and Postpartum Doula at Hamilton Family Doulas
Cassandra MilesCassandra Miles
Project Manager at Doulas for All CoalitionProject Manager at Doulas for All Coalition