Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Casey Christian

Lillington ,NC

Summary

A dedicated professional with a strong background in caregiving and customer service. Proven ability to provide compassionate and attentive support. Demonstrates strong problem-solving abilities and a commitment to exceeding expectations.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Direct Support Professional

TLC Home
11.2013 - Current
  • Assisted individuals with daily living activities to enhance independence and quality of life.
  • Implemented personalized care plans to address specific needs and preferences of clients.
  • Monitored client behavior and reported changes to ensure appropriate support and interventions.
  • Collaborated with healthcare teams to coordinate services and promote holistic care approaches.
  • Administered medication under supervision, ensuring adherence to healthcare plans.

Customer Service Associate

Walmart
05.2011 - 11.2013
  • Assisted customers with inquiries and product information to enhance overall shopping experience.
  • Processed transactions efficiently using POS systems, ensuring accurate billing and cash handling.
  • Collaborated with team members to maintain store organization and ensure product availability.
  • Resolved customer complaints effectively, ensuring satisfaction and fostering positive relationships.

Customer Service Associate

Kmart
08.2006 - 02.2009
  • Monitored inventory levels, assisting in restocking shelves to optimize product accessibility for customers.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Collaborated with team members to maintain store organization and ensure product availability.

Education

High School Diploma -

Vance-Granville Community College
Henderson, NC

Certificate - Nursing Assistant

CCCC

Skills

Time management

Attention to detail

First aid and safety

Empathy and patience

Adaptability

Communication

Certification

CNA

CPR

Timeline

Direct Support Professional

TLC Home
11.2013 - Current

Customer Service Associate

Walmart
05.2011 - 11.2013

Customer Service Associate

Kmart
08.2006 - 02.2009

High School Diploma -

Vance-Granville Community College

Certificate - Nursing Assistant

CCCC
Casey Christian