Casey Cline
Jacksonville,FL
Summary
To obtain employment with a reputable company that promotes growth and in which my excellent customer service skills may be used for the betterment of the organization.
Overview
17
17
years of professional experience
Work History
Makeup Artist
Studio Bride
Jacksonville, FL
06.2016 - 07.2022
- Coordinated client scheduling and appointments, ensuring seamless service delivery and accurate customer information management.
- Engaged with clients via phone, email, and in-person to address inquiries and provide timely updates, enhancing overall client satisfaction.
- Organized records, invoices, and payment information with meticulous attention to detail, supporting efficient service operations.
- Managed multiple appointments and deadlines while delivering professional customer service.
- Handled sensitive client information with discretion and professionalism.
- Developed strong relationship-building and problem-solving skills through consistent client support.
Infant/Lead Toddler Teacher
Baymeadows Christian Academy
Jacksonville, FL
09.2018 - 01.2019
- Communicated clearly with parents and staff regarding updates, schedules, and important information.
- Organized daily routines and prioritized multiple responsibilities in a structured environment.
- Maintained detailed daily records, schedules, attendance information, and activity documentation.
- Managed confidential student information while following established policies and procedures.
- Demonstrated patience, reliability, and strong attention to detail.
Receptionist/Service Cashier
Audi of Jacksonville
Jacksonville, FL
07.2012 - 01.2013
- Answered multi-line phone calls, directed inquiries, and assisted customers with scheduling and information requests.
- Processed payments, maintained transaction records, and supported daily office operations.
- Provided administrative and customer support in a busy dealership environment.
- Entered and maintained customer information accurately in company systems.
- Delivered professional communication while managing multiple tasks simultaneously.
- Assisted with filing, organization, and document management.
Hostess/Server
Chili’s Bar and Grill
Jacksonville, FL
06.2008 - 09.2010
- Provided high-quality customer service in a fast-paced environment.
- Managed customer requests, reservations, orders, and payment transactions accurately.
- Resolved concerns professionally while maintaining a positive customer experience.
- Coordinated communication between customers and team members to ensure smooth operations.
- Built strong multitasking and time management skills.
Ice Cream Associate
Marble Slab Creamery
Jacksonville, FL
05.2005 - 12.2007
- Assisted customers with accurate order processing and friendly service.
- Handled cash transactions, ensuring accuracy and security in payment records.
- Followed company procedures to support seamless daily operations and enhance customer service.
- Maintained organized work environment, contributing to efficient service delivery.
Education
GED
Jacksonville, FLSkills
- Customer Service
- Appointment Scheduling
- Communication skills
- Document Management
- Data Entry & Record Management
- Office software proficiency
- Time management
- Problem Solving
- Confidential Information Handling
Timeline
Infant/Lead Toddler Teacher
Baymeadows Christian Academy
09.2018 - 01.2019
Makeup Artist
Studio Bride
06.2016 - 07.2022
Receptionist/Service Cashier
Audi of Jacksonville
07.2012 - 01.2013
Hostess/Server
Chili’s Bar and Grill
06.2008 - 09.2010
Ice Cream Associate
Marble Slab Creamery
05.2005 - 12.2007
GED