Casey Cook
West Manheim ,PA
Summary
Accomplished Assistant Branch Manager offering 19 years of experience and proven success in the construction/landscape industry. Skilled in Operations Management, Team Building, Construction, Hardscape, Leadership, and Contract Management. Strong operations professional with grit and determination.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Assistant Branch Manager
Ruppert Landscape
01.2024 - Current
- Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
- Trained and developed new team members in alignment with branch service standards and objectives.
- Review all bids thoroughly to ensure capturing all direct cost and apply the appropriate gross margin and mark ups
- Negotiate deals and resolve conflicts with customers and vendors
- Monitored daily branch activities, quickly identifying areas requiring improvement or corrective action to maintain operational excellence.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Analyze financial statements and report to Branch Manager, Division Vice President or President
- Trained and mentored new employees, fostering a positive work environment that led to higher retention rates.
Operations Manager
Ruppert Landscape
02.2019 - 01.2024
- Oversees daily operations of production
- Manage and allocate staff and material resources to meet production goals
- Upholds project deadlines by maintaining close monitoring of project progress
- Oversees project planning, schedule management and customer relations
- Develop bench strength throughout the branch
- Supports development and implementation of improved quality control initiatives and processes
- Review weekly financial reports with Branch Manager and Contract Administrator
- Conduct weekly production meeting
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Production Manager
Ruppert Landscape
01.2018 - 02.2019
- Hire, train, and manage Field Managers
- Allocate available manpower and equipment resources to each Field Manager
- Diligently maintained safety and quality standards
- Managed fleet usage and minimize rental equipment cost
- Built positive relationships with customers
- Planned work efficiently in order to meet daily, weekly, project or production goals
Field Manager
Ruppert Landscape
04.2016 - 01.2018
- Managed crews and subcontractors on large jobs with complex scopes
- Coordinated daily work schedules with Production Manager and Project Manager
- Hire, Train, and managed personnel assigned to crew
- Attended multiple on-site meetings with subcontractors and clients per month
- Established clear priorities and production quality standards
Production Manager
Outside Unlimited Inc
02.2014 - 04.2016
- Managed 8 crews in completing large commercial landscape projects exceeding $1,000,000
- Maintained tools and equipment to foster safe and consistent operation
- Communicated with clients to provide price quotes, discuss design needs and schedule work
- Built strong relationships with vendors and customers
- Managed equipment fleet usage
Landscape Construction Foreman
Outside Unlimited Inc
10.2009 - 02.2014
- Managed crews on large complex commercial landscape installations
- Installed hardscapes according to landscape design plan and client specifications
- Completed all timesheets and paperwork on time and accurately to maintain up-to-date files
- Recognized and reported potential project challenges and assisted with solutions
- Worked in fast-paced environment while meeting productivity and quality expectations
Journeyman
State Mechanical Contractors, Inc.
06.2006 - 10.2009
- Studied plans for each job to gain understanding of materials, tools and work required
- Learned how to complete tasks with minimal supervision, contributing to successful results
- Performed work independently in fast-paced environment while meeting productivity and quality expectations
- Followed orders closely to help prepare for jobs, ready sites, complete assignments
- Interacted daily with various project managers, subcontractors and municipal inspectors to complete construction projects
Education
Construction Management -
The Community College Of Baltimore County
Catonsville, MD01.2013
High School Diploma -
Franklin High School
Reisterstown, MD01.2006
Skills
- Natural Leader
- Budgeting and forecasting
- Team Leadership
- Relationship Development
- Operations Management
- Contract Management
- Negotiation
- Positive attitude in all situations
- Strong work ethic
- Proficiency in construction landscape installations
Certification
OSHA 30 Certified
Accomplishments
- Ruppert Landscape - Branch Impact Award - 2018
- ABC of Metro Washington - Leadership Development Program - Platinum Graduate
Affiliations
- Associated Builders and Contractors of Metro Washington - Membership Committee - Vice Chair
Timeline
Assistant Branch Manager
Ruppert Landscape
01.2024 - Current
Operations Manager
Ruppert Landscape
02.2019 - 01.2024
Production Manager
Ruppert Landscape
01.2018 - 02.2019
Field Manager
Ruppert Landscape
04.2016 - 01.2018
Production Manager
Outside Unlimited Inc
02.2014 - 04.2016
Landscape Construction Foreman
Outside Unlimited Inc
10.2009 - 02.2014
Journeyman
State Mechanical Contractors, Inc.
06.2006 - 10.2009
High School Diploma -
Franklin High School
Construction Management -
The Community College Of Baltimore County
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