Taylor York
Guntown,MS
Overview
8
8
years of professional experience
Work History
Branch Manager
Republic Finance
07.2022 - Current
- Increased loan approvals by efficiently evaluating and processing loan applications
- Trained and developed new team members in alignment with branch service standards and objectives
- Collaborated with underwriters and credit analysts to ensure accurate risk assessment for loan approvals
- Demonstrated knowledge of branch financial products, loans and lines of credit
- Educated potential clients on various loan options, guiding them towards informed decisions that fit their financial goals.
Financial Relationship Consultant
Regions Bank
12.2021 - 07.2022
- Loan processing
- Performed due diligence and valuation processes
- Originated, reviewed, processed, closed and administered customer loan proposals
- Examined customer loan applications for loan approvals and denials to improve approval rates by 28%
- Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements
Head of Operations
Family Choice
08.2020 - 12.2021
- Enhanced loan application approval rates by conducting thorough credit analyses and evaluating borrower's financial status
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set
- Executed core financial processes, including operational expenses, administration of bank accounts and account reconciliations
- Developed strong relationships with clients, fostering trust and loyalty to maintain a high retention rate of satisfied customers.
Branch Manager
One Main Financial
05.2019 - 08.2020
- Loan processing, Approval, and Booking for entire branch
- Improved branch losses by improving the quality of loans produced and maintaining customer relationships
- Maintained high volume of calls and met demands of busy and productive group
- Led region in best collection numbers, and greatest delinquency collected multiple months in the year
- Successfully closed average of 40-60 loans per month
- Collaborated with underwriters to expedite loan approvals and close deals in a timely manner.
Branch Manager
First Metropolitan Finance
09.2018 - 05.2019
- Streamlined the lending process for faster turnaround times and higher customer satisfaction
- Increased loan approvals by efficiently evaluating and processing loan applications
- Assessed employee performance and developed improvement plans
- Created strategies to develop and expand existing customer sales, resulting in increase in annual loan volumes
- Recommended loan approvals and denials based on customer loan application reviews
- Supported borrowers throughout the entire lending process, ensuring clear communication and transparency
- Provided training and mentorship to new lenders, fostering a collaborative team environment focused on exceptional customer service.
Assistant Manager/Relief Manager
Republic Finance
01.2016 - 09.2018
- Achieved higher loan approval ratings through effective collaboration with cross-functional teams such as underwriters, processors, and closers
- Exceeded collection goals and accomplished business objectives by inspiring staff and promoting target products
- Cut losses by 20% through correct collection practices, and customer interaction
- Negotiated loan terms and conditions with customers to secure best deals
Education
Associates - Business And Finance
Northeast Mississippi Community College
Booneville, MS05.2015
Skills
- Strong conflict resolution
- Customer retention
- Automated Underwriting Systems
- Time management
- Attention to Detail
- Coaching and Mentoring
- Relationship building and management
- Loan structuring
- Portfolio Management
- Loan Processing and Management
- Natural Leader
Timeline
Branch Manager
Republic Finance
07.2022 - Current
Financial Relationship Consultant
Regions Bank
12.2021 - 07.2022
Head of Operations
Family Choice
08.2020 - 12.2021
Branch Manager
One Main Financial
05.2019 - 08.2020
Branch Manager
First Metropolitan Finance
09.2018 - 05.2019
Assistant Manager/Relief Manager
Republic Finance
01.2016 - 09.2018
Associates - Business And Finance
Northeast Mississippi Community College