Casey Davis
Belleville,IL
Summary
In conclusion, I am an individual committed to providing quality service and results. An organized and dependable candidate successful at managing multiple priorities with a positive attitude and the willingness to take on added responsibilities to meet the end goal. I have a passionate heart and an open mind that can applied anywhere and in any field.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Video Relay Interpreter
Purple Communications, Inc
04.2024 - 06.2024
- Provided exceptional customer service, addressing any concerns or issues promptly and professionally.
- Achieved consistent positive feedback from both hearing and Deaf clients for accurate, timely, and professional interpreting services.
- Collaborated with fellow interpreters to improve service quality and share best practices for interpretation techniques.
- Contributed to the development of internal training materials aimed at improving interpreter skills and competencies.
- Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
- Collaborated with other interpreters during team meetings, sharing insights and strategies for handling challenging call situations or client needs.
- Demonstrated exceptional problem-solving skills by resolving technical issues swiftly without disrupting client communication.
- Participated in ongoing quality assurance evaluations, using constructive feedback from supervisors to further improve my interpreting skills.
- Maintained a high level of professionalism and confidentiality when handling sensitive information during video relay calls.
Sign Language Interpreter
Absolute Quality Interpreting Services
10.2021 - 06.2024
- Provided interpretation services for deaf and hard of hearing individuals.
- Facilitated communication between deaf or hard of hearing individuals and a variety of professionals and scenarios.
- Enhanced communication for deaf and hard-of-hearing individuals by providing accurate and timely sign language interpretation services.
- Bridged communication gaps between deaf individuals and their hearing peers through expert ASL interpretation during social events and recreational activities.
- Enabled deaf individuals to access essential resources and services by interpreting complex technical language in a variety of fields, such as healthcare, legal services, and financial management.
- Supported classroom learning by interpreting lectures, discussions, and group activities for deaf students.
Sign Language Interpreter
Access Partners Incorporated
10.2022 - 02.2024
- Support equal communication and access to clients of varying language, ages, and backgrounds
- Interpret settings including cruise and travel, excursions, safety procedures, performance arts, etc.
- Provided interpretation services for deaf and hard of hearing individuals.
- Facilitated communication between deaf or hard of hearing individuals and Crew Members, Tour Guides, etc.
- Collaborated in planning meetings to better serve hard of hearing in performance art & excursion settings.
- Increased client satisfaction by delivering professional and culturally sensitive sign language interpretation services in various settings.
Sign Language Interpreter
Community Arts Center of Largo
11.2018 - 11.2018
- Interpreted the Hunchback of Notre Dame before a live audience
- Collaborated in planning meetings to better serve hard of hearing in [Description] settings.
- Worked collaboratively with a team
- Showed signs of work dedication, effort, and commitment throughout several weeks of studying, memorization, and rehearsals.
- Provided interpretation services for deaf and hard of hearing individuals.
Education
Bachelor of Arts - Communications
University of South Florida
05.2019
Associate of Arts -
Pasco-Hernando State College
Dade City, FL12.2015
Skills
- Knowledge of Word, Excel, Powerpoint
- Typing Skills
- Deaf Culture Knowledge
- Relationship Building
- Self-Assessment
- Memory retention
- Problem-Solving
- Customer Service
- Teamwork and Collaboration
- Office Administration
Certification
- NIC Pre-Certified
- EIPA Score 3.2
Personal Information
Title: American Sign Language Interpreter
Timeline
Video Relay Interpreter
Purple Communications, Inc
04.2024 - 06.2024
Sign Language Interpreter
Access Partners Incorporated
10.2022 - 02.2024
Sign Language Interpreter
Absolute Quality Interpreting Services
10.2021 - 06.2024
Sign Language Interpreter
Community Arts Center of Largo
11.2018 - 11.2018
Bachelor of Arts - Communications
University of South Florida
Associate of Arts -
Pasco-Hernando State College
- NIC Pre-Certified
- EIPA Score 3.2
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