Summary
Overview
Work History
Education
Skills
Timeline
Generic

Casey Donovan

Saco

Summary

Motivated and positive college student with over five years of experience in public-facing roles. I am eager to transition my interpersonal skills into the behavioral health field and grow through hands-on care and experience.

Overview

7
7
years of professional experience

Work History

Front Desk Agent

The Lincoln Hotel
11.2022 - 02.2025
  • Assisted guests with check-in and check-out processes, ensuring a smooth experience.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.
  • Assisted in training new front desk staff on operational procedures and customer service standards.

Front Desk Receptionist

Friendship Oceanfront Suites
03.2020 - 10.2022
  • Handled reservation inquiries made via establishment website, online booking sources, and over the phone.
  • Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.

Camp Counselor

Thornton Academy Summer Arts Camp
06.2018 - 06.2019
  • Ensured safety protocols were followed during all camp activities and excursions.
  • Led groups of children safely through variety of camp activities.

Education

Current Student

University of Southern Maine
Portland, ME

High School Diploma -

Thornton Academy
Saco, ME
06-2021

Skills

  • Active Listening and Communication
  • Patience and Compassion
  • Quick to Learn and Apply New Skills
  • Hospitality and Service

Timeline

Front Desk Agent

The Lincoln Hotel
11.2022 - 02.2025

Front Desk Receptionist

Friendship Oceanfront Suites
03.2020 - 10.2022

Camp Counselor

Thornton Academy Summer Arts Camp
06.2018 - 06.2019

Current Student

University of Southern Maine

High School Diploma -

Thornton Academy

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