OBJECTIVE
Overview
Work History
Education
Skills
Timeline

Casey Ellenburg

Foundever
Lexington,NC
4
years of professional experience

Secure a long-term position utilizing effective organizational and customer service skills to accomplish work using computers and helping others. Enthusiastic team player with a strong work ethic and advanced complex problem-solving skills.

Work History

REMOTE AGENT / MENTOR

3 Years 9 Months
Foundever | 03.2022 - 12.2025
  • Assist various pharmacies with rejected insurance claims
  • Utilize chat to assist agents with rejected claims during calls
  • Communicate with pharmacies and clients in an efficient and timely manner via phone
  • Direct/transfer phone calls to the correct department utilizing warm and cold transfers
  • Program usage: Citrix, Cisco, Jabber, and CSP-Workspace
  • Remote

Education

High School Diploma

Henderson Independence High School | Salisbury, NC | 06-2007

Skills

Multi-task Oriented
Organized
Teamwork Skills
Organizational Skills
Detailed Oriented
Customer Service
Adaptability
Communication Skills

Timeline

REMOTE AGENT / MENTOR

Foundever
03.2022 - 12.2025Read More

Henderson Independence High School

High School Diploma
Read More
Casey Ellenburg