Casey Ellis

I admit clients into the sobering center whom need a safe place to sober up! We do all vitals upon intake and keep an every 15 minute observation log to ensure the client is stable and well. We feed clients, and do their laundry if needed. We do all cleaning of common areas, all laundry and restocking if needed. I really enjoy being able to help my clients and giving them a sense of comfort. I use Outlook for emails and communication between departments. I also use Word and EPIC to communicate with care teams and other departments as needed.

• -Build parts that go inside of residential septic systems, build fiberglass molds of septic tanks, repair any damages to fiberglass lids, or tanks.
• - Use forklift to move pallets with parts, down to shipping.
• - Use of multiple machines, saws, hand drills, miter saws, table saws, overhead lifts, sanders

• Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
• Taught junior employees how to meet operational and sales goals with proactive strategies.
• Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
• Collaborated with leadership to determine needs and devise improvement plans to reach strategic targets.
• Monitored sales performance through analysis of sales reports and comparison shopping.
• Monitored performance of multiple team members to develop optimization plans.
• Achieved sales goals and business objectives by motivating staff and promoting multiple accounts.

• Handled scheduling and managed timely and effective allocation of resources and calendars.
• Increased office organization by developing filing system and customer database protocols.
• Solicited vendor quotes to determine optimal material purchase pricing.
• Automated office operations to manage client correspondence, record tracking and data communications.
• Directed team of 4 housekeepers to meet team needs in fast-paced environment.
• Maintained office supplies inventory by checking stock and ordering new supplies as needed.
• Planned and executed successful corporate meetings, lunches and special events for groups of up to 1 to 2.
• Oversaw office inventory and timely reordering of supplies.
• Elevated customer satisfaction ratings by resolving client and case issues effectively.
• Trained 4 to 6 employees on best practices and protocol while managing teams to maintain optimal productivity.
• Set up housekeepers lists, and rooms for the day.
• Overseen all laundry for hotel.