Casey Evans
Titusville,FL
Overview
6
6
years of professional experience
Work History
Team Lead
Rack Room Shoes
Titusville, FL
07.2020 - Current
- Assisted customers in identifying their specific needs and recommending products to meet those needs.
- Organized and maintained inventory to provide customers with access to products.
- Directed and supervised a team of 5.
- Managed day to day store operations.
- Provided leadership, guidance and training to store staff.
- De-escalated situations involving frustrated customers and helped them resolve issues to their satisfaction.
- Used POS system to enter orders, process payments and issue receipts.
Photographer/Sales Clerk
Picsolve
Merritt Island, FL
01.2017 - 03.2020
- Capture high-quality guest photos using provided equipment.
- Assist, promote, and invite guests to view their photos.
- Boosted revenue by implementing top down selling.
- Provided exceptional customer service.
- Created memories and experiences for guests.
- Set and achieved company defined sales goals.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Education
Associate of Arts -
Eastern Florida State College
Titusville, FL05.2016
High School Diploma -
Astronaut High School
Titusville, FL05.2013
Skills
- 6 years of Customer Service
- 3 years of Sales experience in Retail Market
- Ethical, honest and interpersonal
- Communicates clearly and concisely
- Self-starter, able to follow instructions, as well as notice and accomplish tasks
Timeline
Team Lead
Rack Room Shoes
07.2020 - Current
Photographer/Sales Clerk
Picsolve
01.2017 - 03.2020
Associate of Arts -
Eastern Florida State College
High School Diploma -
Astronaut High School