Casey Florence

• Interacted with physicians and other healthcare staff to ask questions regarding patient services.
• Reviewed, analyzed and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
• Resourcefully used various coding books
• Managed denials of all claims by calling insurance companies, and correcting denied claim.
• Posted payments daily and made sure everything reconciled.
• Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures

• Collected and documented patient medical information such as blood pressure and weight.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Relayed messages from patients to physicians about concerns, condition updates, or refill requests to facilitate effective treatment.
• Organized charts, documents, and supplies to maintain team efficiency.
• Used electronic medical records to process patient payments and update accounts.

• Checked completed orders for accuracy and bagged meals for easy carrying.
• Provided customers with information on specials and discount deals.
• Maintained clean, sanitized and well-organized food preparation zones.
• Cooked batches of food according to standard recipes.
• Maintained effective supply levels by monitoring and reordering food stock and dry goods.

Through my college courses to complete my medical assisting, I worked my clinicals through St. Claire Regional Medical Center. I was responsible for carrying out all duties listed above under the supervision of a doctor and Certified Medical Assistant.

• Checked patient vitals such as temperature, blood pressure and blood sugar, and relayed information to physician.
• Assisted with minor procedures in office.
• Collected forms, copied insurance cards, and coordinated patient information for billing and insurance processing.
• Answered the phone and scheduled patients for all types of appointments, including those in other facilities and hospitals.
• Coding patient's charts using EM, ICD-10, and CPT codes.