Summary

Overview

Work History

Education

Skills

Timeline

Casey Fundora

Plant City,FL

Summary

Business operations and management professional with entrepreneurial experience leading the day-to-day operations of a multi-million-dollar company, complemented by nearly a decade of experience in client relations, investigations, sales, administration, and high-pressure decision-making. Proven ability to manage competing priorities, build strong customer and professional relationships, resolve complex issues, and drive efficient business operations. Brings a strong combination of leadership, business judgment, communication, problem-solving, and operations execution.

Overview

years of professional experience

Work History

Business Owner / Operator

DFD Powersports

Plant City, FL

01.2018 - Current

Founded and operated a privately owned multi-million-dollar powersports business, overseeing the day-to-day operations, customer relationships, sales, vendors, staffing, purchasing, administration, and financial responsibilities.
Directed business operations in fast-paced environments, exercising independent judgement, accountability, and prioritization.
Balanced competing financial, operational, and customer priorities to ensure seamless day-to-day business continuity.
Managed customer relationships and vendor partnerships, fostering customer retention and strengthening long-term business relationships.
Oversaw sales and customer service activities, using communication, negotiation, and problem-solving skills to support business performance.

Child Protective Investigator

Hillsborough County Sheriff’s Office

08.2016 - 05.2018

Conduct complex investigations involving allegations of child abuse and neglect, requiring objective analysis, sound judgment, confidentiality, and detailed documentation.
Assess safety and risk factors and make critical determinations regarding the well-being of children and families.
Managed multiple active caseloads in high-pressure, deadline-driven environment, ensuring timely and thorough investigations.
Analyze information from multiple sources to identify risks, determine priorities, and recommend appropriate action.
Interviewed and communicated effectively with individuals in significant emotional distress, facilitating understanding and resolution.
Resolve highly sensitive and emotionally charged situations through calm communication, conflict resolution, and strategic problem-solving.
Built strong relationships with families, professionals, and community partners, fostering collaboration while maintaining confidentiality.

Sales Associate / Management Support

The Look Boutique

09.2015 - 07.2016

Provided customer service and developed relationships with customers to support sales and repeat business.
Supported daily store operations and facilitated managerial tasks to enhance efficiency.
Managed store opening and closing procedures while aiding in merchandising and operations.
Executed financial transactions and managed funds with accuracy and accountability.

Marketing Manager

DXD Software

02.2015 - 08.2015

Created and distributed targeted marketing materials for events and promotions, increasing audience engagement.
Coordinated marketing and business development initiatives for software solutions, enhancing brand visibility.
Cultivated relationships with prospective clients, facilitating opportunities for business growth.

Office Manager / Personal Assistant

Salon Jack

07.2013 - 03.2014

Assisted in executive-level decision-making and daily operations, contributing to informed strategic direction.
Supported owner in business administration, financial accounts, scheduling, and daily operations to ensure seamless workflow.
Managed communications with vendors, distributors, and business partners to maintain strong professional relationships.