Casey Hayes
Alanson,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Corrections Officer
Emmet County Sheriff's Office
Petoskey, MI
08.2018 - Current
- Maintained accurate logs detailing inmate movements both inside and outside the facility.
- Intervened during conflicts between inmates, utilizing de-escalation techniques when possible.
- Conducted investigations into incidents involving inmates, gathering evidence and interviewing witnesses.
- Participated in regular training sessions to stay up-to-date on departmental policies and procedures related to corrections work.
- Developed rapport with inmates by engaging them in conversation about their interests or providing emotional support during difficult times.
- Ensured safety and security of inmates within the facility by conducting searches, supervising activities, and maintaining order.
- Adhered to all regulations regarding the handling of weapons while on duty.
- Responded quickly and appropriately to emergency situations that may arise within the facility.
- Coordinated with medical staff to ensure timely administration of medications prescribed to inmates.
- Operated telephones, switchboards, intercoms and two-way radios to communicate with other personnel.
- Maintained communications with staff and inmate body to maintain safe, effective prison environment.
- Conducted booking procedures on new inmates by performing fingerprinting and medical assessments.
- Attended regular trainings and maintained appropriate certifications.
- Verified warrants, conducted searches and fingerprinted inmates.
- Processed all required forms for new facility admissions and submitted copies to maintain official records.
- Provided first response medical care in emergency situations until professional medical staff could take over.
- Conducted headcounts to ensure that all inmates were accounted for.
- Acquired proficiency in different computer programs to efficiently fulfil daily job responsibilities
- Gained clearance for LEIN to enter, modify, or cancel court-issued warrants, PPO's, and bond conditions.
- Maintained strict confidentiality of inmates' legal and medical information in accordance with legal requirements.
Massage Therapist
Onaway Chiropractic Center
Onaway, MI
03.2017 - 03.2018
- Demonstrated knowledge of anatomy and physiology to determine appropriate massage techniques for each client's needs.
- Assisted front desk staff with administrative tasks such as answering phones or taking payments from clients when needed.
- Responded promptly to any questions or inquiries from potential customers about services offered.
- Maintained detailed documentation of all treatments provided to ensure continuity of care between sessions.
- Addressed client concerns regarding areas of discomfort or pain before beginning a session.
- Maintained a clean and organized work environment while adhering to safety protocols.
- Educated clients on proper post-treatment care such as stretching exercises or lifestyle changes that could enhance the effects of the massage.
- Performed pre-massage consultations with clients to assess their medical history, physical condition, and desired results from the session.
- Protected workplace culture by building relationships with team members, respecting diversity and supporting goals.
- Managed inventory of supplies, including oils, lotions, and linens, to ensure availability for all treatments.
- Assisted with basic bookkeeping, filing and maintaining clients' records.
- Collaborated with healthcare professionals, such as chiropractors and physical therapists, to coordinate client care.
- Upheld strict confidentiality and privacy standards, respecting client information and personal health data.
Housekeeper
Terrace Inn
Petoskey, MI
02.2017 - 11.2017
- Inspected guest rooms after cleaning to ensure they were presentable.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Responded to requests from guests regarding housekeeping needs.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Followed safety procedures when handling hazardous materials.
- Ensured that all health standards were met during cleaning operations.
- Disinfected telephones, light switches and other frequently touched objects.
- Reported any maintenance issues or damage to supervisors immediately.
- Changed bed linens and towels, tidied up rooms.
- Interacted pleasantly with clients and guests when performing daily duties.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
Education
Certificate of Completion - Corrections Officer Academy
North Central Community College
Petoskey06-2018
Certificate of Completion - Massage Therapy
Kirkland Community College
Roscommon, MI05-2005
High School Diploma -
Wolverine Community Schools
Wolverine, MI05-2001
Skills
- Records Management
- Verbal Communication
- De-Escalation Techniques
- Discretion and Confidentiality
- Trained in defensive tactics
- Armory and key control
- Emergency Response
- First aid and CPR certified
- Excellent problem solver
- Crisis Management
- File and record maintenance
- Computer Efficiency
- HIPPA knowledge
Affiliations
- Fishing
- Boating
- Bird hunting
- Reading
- Enjoying time with family and friends
- Cooking
Timeline
Corrections Officer
Emmet County Sheriff's Office
08.2018 - Current
Massage Therapist
Onaway Chiropractic Center
03.2017 - 03.2018
Housekeeper
Terrace Inn
02.2017 - 11.2017
Certificate of Completion - Corrections Officer Academy
North Central Community College
Certificate of Completion - Massage Therapy
Kirkland Community College
High School Diploma -
Wolverine Community Schools
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