CASEY HOLLOWAY
Haughton,US
Summary
High-energy [Industry] professional eager to contribute skills and experience to a new and challenging role. Dedicated team member with excellent communication skills and a pleasant demeanor. Problem-solver with experience in customer service. Organized and enthusiastic, with experience processing payments accurately and ensuring high levels of customer satisfaction in all interactions. People-oriented Personable Computer literate Google Drive Outstanding interpersonal skills Goal-oriented Customer service Data entry Billing Collections New Accounts Filing Inventory Interdisciplinary Studies - Some college (No degree) Louisiana Tech University Ruston, LA
Overview
8
8
years of professional experience
Work History
Gym Cleaner
Anytime Fitness
Haughton, LA
08.2023 - Current
- Sweep, mop and vacuum floors in the gym to maintain cleanliness.
- Clean and sanitize showers, toilets and locker rooms on a daily basis.
- Empty all trash receptacles throughout the gym facility.
- Sanitize weight machines, cardio equipment and other exercise tools.
- Dust furniture, fixtures, walls, doors and baseboards regularly.
- Maintain inventory of cleaning supplies such as towels, soap, detergents for use in the gym.
- Disinfect surfaces with appropriate chemicals to prevent germs from spreading.
Family Babysitter
Randy Hanley
Haughton, LA
04.2022 - 12.2022
- Kept track of playtime to avoid overuse of technology, television, and other negative influences
- Kept track of schedules for children's sleeping and eating
- Read a variety of books to children to help them develop their language skills
- Assisted children in learning how to complete small tasks that were appropriate for their age
- Balanced playtime and limited screen time to optimize types of stimulation and support the development of fine motor, gross motor, and cognitive skills
- Bonded with each of the kids to develop a better relationship
- Made sure each kid felt loved, safe, and taken care of while with me.
Assistant Manager
Anytime Fitness
Bossier City, LA
05.2019 - 04.2022
- Exceeded sales targets and met business objectives by motivating employees and promoting targeted products
- Analyze customer feedback and make recommendations for how to improve processes and service levels
- Signed new customers up and showed them facility and helped them with any equipment to help them feel comfortable in the gym
- Signed anyone in the computer system that did not have a key fob
- Put daily billing in for supplements and merchandise and updated accounts
- Called other facilities about members accounts and memberships
- Resolved any issues with collections for members accounts
- Filed paperwork daily and organized members folders and other folders
- Answered the phone daily and resolved any issues or questions for potential members and members
- Checked e-mails daily to resolve any problems or sign new members up
- Helped new and current members with getting personal training with the available trainers
- Did extensive cleaning daily and weekly for the entire gym
- Gave facility tours for new members and guest wanting to see the gym
- Organized supplies for the gym and let the owner know about any inventory needs
- Greeted members daily and assisted them with any questions or concerns.
Gym Attendant
Anytime Fitness
Haughton, LA
01.2017 - 05.2019
- Answered phones to assist customers with any needs or questions
- Helped sign up any new customers with memberships to the gym
- Assisted the manager and other employees with any help when needed
- Helped members with any payments for merchandise and supplements
- Organized merchandise, gym supplies, and gym supplements
- Cleaned the gym daily by using a specific cleaning list
- Maintained organization of gym equipment daily
- Gave gym tours to new members when needed
- Showed new and existing members the correct way to use any equipment in the gym.
Education
Some college (No degree) -
Louisiana Tech University
Skills
- High-energy professional
- Excellent communication skills
- Pleasant demeanor
- Problem-solver
- Customer service experience
- Organized
- Enthusiastic
- Payment processing
- Customer satisfaction
- People-oriented
- Personable
- Computer literate
- Google Drive
- Interpersonal skills
- Goal-oriented
- Data entry
- Billing
- Collections
- New accounts
- Filing
- Inventory
Timeline
Gym Cleaner
Anytime Fitness
08.2023 - Current
Family Babysitter
Randy Hanley
04.2022 - 12.2022
Assistant Manager
Anytime Fitness
05.2019 - 04.2022
Gym Attendant
Anytime Fitness
01.2017 - 05.2019
Some college (No degree) -
Louisiana Tech University