Casey Kelley
Salem,OR
Summary
Results-oriented Territory Sales Manager with high energy levels and passion for customer service and sales. Polished in increasing sales volume by developing business opportunities and implementing effective sales programs. Critical thinker possessing first-rate multitasking, problem-solving and communication skills. Maintain current product, market and competitor knowledge to successfully enhance operational and sales development approaches. Performance-oriented in prospecting, networking and completing key sales.
Overview
21
21
years of professional experience
Work History
Territory Manager - Sales
Pape Machinery
02.2023 - Current
- Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Worked diligently to resolve unique complaints, promoting loyalty, and enhancing customer satisfaction.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Drove team revenue totals by bringing in top sales numbers.
Parts Sales Specialist
Pape Machinery
02.2022 - 02.2023
- Ordered parts from various distributors to fulfill demands.
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Stocked and managed stock of parts.
- Organized parts storage and stocked inventory according to established guidelines.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Inspected parts for defects, removing damaged parts, and replacing with new ones.
Consumer Products Technician
Pape Machinery
01.2019 - 02.2022
- Perform all aspects of diagnostics and repair, customer service, sales.
- Reviewed and interpreted service manuals, specifications, wiring diagrams, and blueprints.
- Calibrated electrical components and systems to optimize performance.
- Led preventative maintenance and inspections to limit potential down time.
Setup foreman
Pape Machinery
06.2018 - 01.2019
- Shipping and receiving, oversee equipment builds, order fulfillment and distribution
- Collaborated with other departments to optimize production workflows.
- Prepared reports and technical documentation of day-to-day production processes.
- Reviewed production schedules and streamlined processes.
- Oversaw logistics and inventory management for all store locations.
- Made sure that products were produced on time and are of good quality.
- Met production targets and tight deadlines by collaborating closely with team members.
- Inspected finished products for quality and adherence to customer specifications.
Setup specialist
Pape machinery
03.2017 - 06.2018
- Setup equipment for customers and salesman.
- Followed detailed assembly instructions, processes and procedures.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Notified supervisor of issues with equipment or production.
Skilled Tradesman
Tectonic Construction
09.2015 - 03.2017
- Carpentry, framing, drywall, paint, roofing, flooring, plumbing, electrical, landscaping, concrete. All aspects of building.
- Work closely with renters, homeowners and property managers.
- Expertly used wide range of tools for damage repair.
- Removed damaged portions of walls, walkways, partitions, and other similar structures in preparation for repairs.
- Communicated with customers about scope of work and provided detailed cost estimates.
- Used variety of hand and power tools to complete tasks.
- Mixed and poured concrete for variety of projects.
- Installed drywall, siding and other structural components.
- Door and window installations.
- Completed tear-down of existing structures to prepare for new construction.
- Assisted in digging, trenching and backfilling trenches and foundations.
Mechanic
Oregon State Correctional Institute Auto Shop
11.2014 - 09.2015
- Performed scheduled maintenance on state vehicles.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Ordered repair parts quickly to prevent delays in projects and repair work.
- Repaired engine and transmission components to rebuild engine and enhance vitality.
- Utilized computerized diagnostic equipment to conduct thorough inspections and determine outcomes.
- Calculated costs of materials and labor to prepare detailed repair estimates.
- Repaired and replaced worn and damaged components.
AB Deckhand
Crowley &Army Core of Engineers Merchant Mariner
01.2003 - 01.2008
- Followed safety protocols and procedures to prevent accidents.
- Inspected and maintained deck equipment and supplies.
- Inspected and tested safety equipment and emergency response systems.
- Operated and maintained deck machinery, including winches and cranes.
- Laid and transferred rigging, safely handled lines, and checked tow for [Number] vessels.
- Assisted with launching and retrieving tenders and other watercrafts.
- Shifted, dropped, and picked up barges.
- Kept shipboard firefighting and lifesaving equipment properly maintained for use in emergency situations.
Education
Associate of Applied Science - Automotive Technology
Chemeketa Community College
09.2014
Skills
- Motivating Clients
- Competitor Tracking
- Client Needs Assessment
- Store Displays
- Consultative Sales Approach
- Customer Acquisition
- Digital Sales
- Lead Prospecting
- Territory Management
Timeline
Territory Manager - Sales
Pape Machinery
02.2023 - Current
Parts Sales Specialist
Pape Machinery
02.2022 - 02.2023
Consumer Products Technician
Pape Machinery
01.2019 - 02.2022
Setup foreman
Pape Machinery
06.2018 - 01.2019
Setup specialist
Pape machinery
03.2017 - 06.2018
Skilled Tradesman
Tectonic Construction
09.2015 - 03.2017
Mechanic
Oregon State Correctional Institute Auto Shop
11.2014 - 09.2015
AB Deckhand
Crowley &Army Core of Engineers Merchant Mariner
01.2003 - 01.2008
Associate of Applied Science - Automotive Technology
Chemeketa Community College
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