Casey Ketola
Ann Arbor,MI
Summary
Experienced golf specialist with a proven track record in enhancing member experiences and improving operational efficiency. Skilled in creating collaborative team environments and adept at adapting to the ever-changing trends in the industry.
Overview
8
8
years of professional experience
Work History
First Assistant Golf Professional
Meadowbrook Country Club
03.2022 - Current
- Worked with other staff members to run large tournaments, leagues, clinics and junior events.
- Aided in the design and purchase of merchandise for golf shop.
- Assist with planning and budgeting of large tournaments and leagues.
- Conducted individual and group golf lessons.
- Streamlined operations for improved customer experience through efficient scheduling and coordination of tee times.
- Increased tournament participation by organizing and promoting engaging events for members and guests.
Assistant to Golf Operations
Whisper Rock Golf Club
09.2021 - Current
- Worked with the golf staff to provide the best possible experience for members and their guests
- Assisted golf staff in running large golf tournaments over 36 holes
- Completing daily responsibilities in every aspect of golf operations
- Managing every aspect of the outside operations
- Driving range, golf cars, tee times, member valet and communication of all mentioned aspects
Assistant Golf Service Provider
Barton Hills CC
04.2020 - 09.2020
- Assisted in the management of golf operations on a daily basis
- Participated in the preparation, set up and running of large golf tournaments
- Assisting the golf staff with individual and group lessons
- Supervising the inside and outside operations to ensure the completion of day-to-day tasks
- Completing the merchandise needs of members by providing knowledge on products and the ordering of special orders
Assistant to Golf Operations
Katke Golf Course
01.2017 - 08.2021
- Managing the golf shop on a daily basis
- This would include handling tee times and shop merchandise
- Assisted in operating Trackman hitting bays
- Taught individual lessons to over 30 students
- Assisted in golf club repair
- From casual regripping, golf club repair and re-shafting
- Participated in the outside operations, including staging and cleaning golf cars
- Worked with other staff members to run large tournaments, outings and leagues
- Completed daily procedures for the opening and closing of the golf shop and outside operations
Education
PGA Golf Management - Business
Ferris State University
Big Rapids, MI05-2022
Skills
- Merchandising strategies
- Membership relations
- Tournament operations
- Club fitting
- PGA certification
- Teamwork and collaboration
- Multitasking Abilities
- Reliability
- Creativity and flexibility
- Customer service
Timeline
First Assistant Golf Professional
Meadowbrook Country Club
03.2022 - Current
Assistant to Golf Operations
Whisper Rock Golf Club
09.2021 - Current
Assistant Golf Service Provider
Barton Hills CC
04.2020 - 09.2020
Assistant to Golf Operations
Katke Golf Course
01.2017 - 08.2021
PGA Golf Management - Business
Ferris State University
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