Casey Kuchera

Marysville,WA

Summary

Proven sales associate at Lizzy's Jewelry & Loan, adept in customer service and cash handling, enhanced store revenue through strategic product recommendations. Excelled in teamwork and problem-solving, significantly contributing to a positive shopping environment. Demonstrated exceptional time management and attention to detail, ensuring high customer satisfaction and repeat business.

Overview

years of professional experience

Work History

Sales Associate

Lizzy's Jewelry & Loan

06.2021 - Current

Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Listened to customer needs and desires to identify and recommend optimal products.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Solved customer challenges by offering relevant products and services.
Monitored customers for signs of security concerns and escalated issues to management.
Recommended complementary purchases to customers, increasing revenue.

Crew Member

Wendy's

02.2022 - 05.2022

Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Became familiar with products to answer questions and make suggestions.

Education

High School Diploma -

Marysville Pilchuck High School, Marysville, WA

06.2024

Honoree of Outstanding Academic Excellence
Completed AP course in Calculus, Comparative Government & Politics, Statistics, US History, Composition & Writing
3.69 GPA
Extracurricular Activities: 4 years of Varsity Women's Wrestling, 2 years of Women's Soccer, 2 years of Women's Tennis
DECA Member

Skills

Customer Service
Teamwork and Collaboration
Time Management
Problem-solving skills
Reliable and punctual
Money Handling

Cash Handling
Meeting deadlines
Inventory Control
Attention to Detail
Creative Thinking

Hobbies: Language Learning, Art, Organization

Language Learning: I have started learning French, Czech, Norwegian, and Lushootseed (a Native language in Washington State). I have the desire to learn a language to fluency, but haven't had the right language to show me its practicality and usefulness in my day-to-day life.
Art: My creative and out-of-the-box thinking have led me to becoming interested in art as a hobby. I have earned awards twice in my High School's Annual Art Show.
Organization: The rearrangement of my personal space happens often, I am intrigued by how many ways a space can look with the same furniture.

Timeline

Crew Member - Wendy's

02.2022 - 05.2022

Sales Associate - Lizzy's Jewelry & Loan