Casey Levy
Hurricane,WV
Summary
Highly motivated Sales Representative with solid experience in cultivating client relationships, executing sales strategies, and exceeding revenue goals. Strong abilities in leveraging product knowledge to secure new business and maintain existing accounts. Even though I am a newer partner I feel as though my hard work speaks for itself. I have been successful as an hourly, FS, and now a uniform SSR. I have great problem-solving skills and adept at building rapport with clients to foster loyalty. Previous work has consistently resulted in increased revenue and customer satisfaction.
Overview
17
17
years of professional experience
Work History
Service Sales Representative
Cintas
Saint Albans, WV
01.2023 - Current
- Identified customer needs by asking questions and advising on best solutions.
- Built sustainable relationships with customers through open communication.
- Provided feedback from customers to management regarding service failures or customer concerns.
- Suggested additional products or services that may benefit the customer's needs.
- Answered customer questions about products and services and recommended appropriate solutions.
Bar Manager
EZ Street, LLC
Saint Albans, WV
03.2012 - 01.2023
- Interviewed, hired and trained staff to improve customer retention and bolster sales.
- Controlled labor costs by adjusting schedules and workflows to align with anticipated customer demands.
- Resolved escalated customer complaints to maximize satisfaction and loyalty.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Kitchen Manager
Applebee's Grill + Bar
South Charleston, WV
10.2007 - 10.2011
- Used learning tools and programs to develop and maintain knowledge of food products, promotions and sales functions.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Managed employee relations by providing guidance on job duties as well as disciplinary actions when needed.
Education
Bachelor of Arts - History
West Virginia State University
Institute, WV05-2007
High School Diploma -
Hurricane High School
Hurricane, WV06-1999
Skills
- Customer retention abilities
- Upselling and cross selling
- Client service
- Customer relations
- Product and service sales
- Staff training
Timeline
Service Sales Representative
Cintas
01.2023 - Current
Bar Manager
EZ Street, LLC
03.2012 - 01.2023
Kitchen Manager
Applebee's Grill + Bar
10.2007 - 10.2011
Bachelor of Arts - History
West Virginia State University
High School Diploma -
Hurricane High School