Casey Logsdon
Detroit,Texas
Summary
Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations. Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction.
Overview
16
16
years of professional experience
Work History
Hybrid Sales Representative
Slingshot
10.2021 - Current
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
Builder
PCI Enterprises
Clarksville, Texas
10.2020 - 10.2021
- Study sample parts, blueprints, drawings, or engineering information to determine methods or sequences of operations needed to fabricate products.
Cook/Prep
Dairy Queen
Clarksville, Texas
04.2019 - 10.2020
- Cook / prepare the provided menu items, sanitize food preparation and serving areas, cook and season food according to recipes, give estimate of expected food consumption, place orders for food supplies when available food is getting low, get customers’ orders and prepare food according to specification.
Assistant Manager
GameStop
Paris, Texas
09.2017 - 05.2019
- Provided operational excellence by performing managerial tasks, including scheduling, maintaining inventory, and evaluating employee performance.
Shift Leader
Arby
s. Paris, Texas
04.2015 - 09.2017
- Earned the position of Shift Leader of the store, which duties included training new employees, daily monetary counting and deposits, and record keeping
- Accomplishments
- Skills
- Customer service
- Sales
- Customer support
- Set examples daily for employees to follow, including proper money handling, calmly diffusing problem situations, and providing excellent customer service to our valuable customers.
Sales Associate
Sears
Paris, Texas
01.2014 - 04.2015
- Execution of day-to-day tasks such as – welcoming and greeting customers on arrival, providing direct assistance to customers, attending to the customers unique shopping needs, promoting current sales, processing sales, handling customer complaints, processing newly received shipments, organizing and replenishing stock, informing customer about product details like specifications, cost and operations; and executing all other department work as assigned.
Shift Manager
McDonald
s. Paris, Texas
07.2011 - 01.2014
- Of the store; which included running complete shifts from open and close, figuring store numbers and goals, daily monetary handling, setting goals and training team members
- Set examples for my team members to follow by showing a positive attitude under stressful situations, excellent customer service, and proper procedures in all areas of the job.
Shift Manager
Blockbuster
Paris, Texas
01.2009 - 07.2011
- Which duties included overall supervision of shifts, training new employees, upholding all store policies, and daily monetary handling
- Accomplishments
- Motivated and focused multitasker
- Maintained high standards of quality and productivity to ensure ongoing business development and professional growth of staff.
Customer Service Representative
Home Depot
Paris, Texas
08.2006 - 01.2009
- Oversaw operations that included staff supervision and training, cash control, customer relations, and presented exceptional leadership abilities concerning team initiatives
- Accomplishments
- Developed solid partnerships with all levels of staff and clients to achieve goals in team-oriented environments.
Education
Paris Junior College
High School Diploma - undefined
Paris High School
Skills
- Lead prospecting
- Account servicing
- Network development
- Staff Training
- Interpersonal communication skills
- Customer Relations
Timeline
Hybrid Sales Representative
Slingshot
10.2021 - Current
Builder
PCI Enterprises
10.2020 - 10.2021
Cook/Prep
Dairy Queen
04.2019 - 10.2020
Assistant Manager
GameStop
09.2017 - 05.2019
Shift Leader
Arby
04.2015 - 09.2017
Sales Associate
Sears
01.2014 - 04.2015
Shift Manager
McDonald
07.2011 - 01.2014
Shift Manager
Blockbuster
01.2009 - 07.2011
Customer Service Representative
Home Depot
08.2006 - 01.2009
Paris Junior College
High School Diploma - undefined
Paris High School