Casey Matthews
Quincy,MA
Summary
Efficient analyst professional with 5 years of experience. Productive and diligent with drive for resolving discrepancies through attention to detail and creative problem-solving. Passionate about perpetuating company values through impeccable work ethic and drive.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Billing Exceptions Analyst
Granite Telecommunications LLC
02.2019 - Current
- Spearheaded support for Financial Operations Department's Special Pricing team, ensuring seamless and accurate billing setup based on specific conditions.
- Processed and meticulously analyzed 400+ forms monthly, adeptly evaluating pricing criteria and ensuring precise data entry into tables, while conducting request-based audits for enhanced customer account accuracy.
- Collaborated effectively with teammates and independently executed month-end pricing cleanup, guaranteeing error-free and reliable customer billing.
- Contributed to successful execution of end-of-month special projects, demonstrating strong problem-solving abilities to address data errors promptly, and introduced innovative process changes for heightened team efficiency.
- Facilitated training and onboarding of new team members, imparting comprehensive knowledge of processes and responsibilities within Special Pricing team.
- Demonstrated proficiency in Microsoft Excel, Microsoft Access, Microsoft Outlook, and proprietary systems, leveraging working knowledge of SQL to streamline operations and optimize data-driven insights.
Finance Specialist
YMCA Of The North Shore
07.2018 - 02.2019
- Supported Accounts Receivable department by working with organization’s clients to collect outstanding balances and re-engage members to promote member services.
- Conducted performance-based audits and financial data analysis for multiple locations within association.
- Utilized decision-making skills to assess 40+ high risk accounts per month and provided strategic recommendations to management; worked closely alongside team members to provide consistent, high-quality results under strict deadlines.
Education
MBA - Business Analytics
Southern New Hampshire University
Hooksett, NH10.2024
Bachelor of Science - Business Administration
Fitchburg State University
Fitchburg, MA05.2018
Skills
- Billing and Pricing Analysis
- Data Entry and Auditing
- Problem-solving and Troubleshooting
- Team Collaboration
- Process Optimization
- Training and Onboarding
Certification
- American Institute of CPAs Certificates in PowerBI, Microsoft Excel, and Data Analytics
- Wiley Microsoft Excel for Accountants Certificate
Timeline
Senior Billing Exceptions Analyst
Granite Telecommunications LLC
02.2019 - Current
Finance Specialist
YMCA Of The North Shore
07.2018 - 02.2019
MBA - Business Analytics
Southern New Hampshire University
Bachelor of Science - Business Administration
Fitchburg State University
Similar Profiles
Liam AbornLiam Aborn
NOC Technician 2 at Granite Telecommunications LLCNOC Technician 2 at Granite Telecommunications LLC
Allison TerrellAllison Terrell
Project Coordinator at Granite Telecommunications LLCProject Coordinator at Granite Telecommunications LLC
Alexander GapinskiAlexander Gapinski
Premier II at Granite Telecommunications LLCPremier II at Granite Telecommunications LLC
Camille NortonCamille Norton
Regional Account Manager at Granite Telecommunications LLCRegional Account Manager at Granite Telecommunications LLC
Anne MahoneyAnne Mahoney
Assistant Town Administrator at Town of Holbrook, MAAssistant Town Administrator at Town of Holbrook, MA