Katherine Murphy
Pensacola,FL
Summary
Healthcare professional with experience working closely alongside physicians in fast-paced, multi-provider practices. Strong background in coordinating patient care, handling insurance authorizations, and serving as a reliable point of contact between providers, patients, and outside partners. Known for clear communication, follow-through, and building strong working relationships with medical teams. Looking to transition into a physician-facing hospice sales role where I can combine my clinical experience with relationship-building to support quality patient care.
Overview
5
5
years of professional experience
Work History
Durable Medical Equipment Coordinator
North Florida Bone and Joint Specialist
04.2024 - Current
- Partner closely with physicians, PAs, and clinical staff to coordinate durable medical equipment and ensure seamless patient care delivery.
- Serve as a central liaison between providers, patients, and insurance carriers to secure timely authorizations and prevent treatment delays.
- Communicate consistently with medical teams regarding approval status, documentation requirements, and patient needs.
- Navigate complex payer guidelines while maintaining compliance and accuracy.
- Served as a trusted resource for medical staff on DME policies and procedures. Building strong working relationships through clear, solution, oriented communication.
Medical Assistant
North Florida Bone and Joint Specialist
12.2022 - 04.2024
- Acted as a key point of contact between patients and providers, gathering vital information and ensuring efficient clinical flow. Demonstrating strong communication skills in a healthcare setting.
- Accurately charted in EMRs and maintained updated medical histories, supporting physicians with timely and reliable patient data.
- Performed post-surgical wound care, stitch removal, and dressing changes, requiring clear communication and coordination with medical staff to ensure proper patient follow-up.
- Developed a strong understanding of clinical protocols and physician preferences. Building trust and enhancing daily operations.
Front Office Coordinator
North Florida Bone and Joint Specialist
06.2021 - 12.2022
- Managed front-office operations within a busy multi-physician practice, ensuring a positive and professional patient experience.
- Played a key role in patient intake by quickly verifying insurance, processing payments, and managing high-volume check-ins and check-outs.
- Managed appointment scheduling and maintained accurate medical records with strong attention to detail and organization.
- Demonstrated strong prioritization skills while maintaining composure in fast-paced clinical settings.
Education
High School Diploma -
Gulf Breeze High School
Gulf Breeze, FL-
Pensacola State College
Pensacola, FlSkills
- Physician & Provider Communication
- Care Coordination & Transitions of Care
- Insurance Verification & Authorization Management
- EMR Documentation & Medical Terminology
- Relationship Building & Professional Rapport
- Process Improvement & Workflow Efficiency
- High-Volume Practice Operations
Timeline
Durable Medical Equipment Coordinator
North Florida Bone and Joint Specialist
04.2024 - Current
Medical Assistant
North Florida Bone and Joint Specialist
12.2022 - 04.2024
Front Office Coordinator
North Florida Bone and Joint Specialist
06.2021 - 12.2022
High School Diploma -
Gulf Breeze High School
-
Pensacola State College