Katherine Murphy
Pensacola,FL
Summary
Healthcare professional with experience working closely alongside physicians in fast-paced, multi-provider practices. Strong background in coordinating patient care, handling insurance authorizations, and serving as a reliable point of contact between providers, patients, and outside partners. Known for clear communication, follow-through, and building strong working relationships with medical teams. Looking to transition into a physician-facing hospice sales role where I can combine my clinical experience with relationship-building to support quality patient care.
Overview
5
5
years of professional experience
Work History
Durable Medical Equipment Coordinator
North Florida Bone and Joint Specialist
Gulf Breeze, FL
04.2024 - Current
- Partner closely with physicians, PAs, and clinical staff to coordinate durable medical equipment and ensure seamless patient care delivery.
- Serve as a central liaison between providers, patients, and insurance carriers to secure timely authorizations and prevent treatment delays.
- Communicate consistently with medical teams regarding approval status, documentation requirements, and patient needs.
- Navigate complex payer guidelines while maintaining compliance and accuracy.
- Served as a trusted resource for medical staff on DME policies and procedures. Building strong working relationships through clear, solution, oriented communication.
Medical Assistant
North Florida Bone and Joint Specialist
Gulf Breeze, FL
12.2022 - 04.2024
- Acted as a key point of contact between patients and providers, gathering vital information and ensuring efficient clinical flow. Demonstrating strong communication skills in a healthcare setting.
- Accurately charted in EMRs and maintained updated medical histories, supporting physicians with timely and reliable patient data.
- Performed post-surgical wound care, stitch removal, and dressing changes, requiring clear communication and coordination with medical staff to ensure proper patient follow-up.
- Developed a strong understanding of clinical protocols and physician preferences. Building trust and enhancing daily operations.
Front Office Coordinator
North Florida Bone and Joint Specialist
Gulf Breeze, FL
06.2021 - 12.2022
- Managed front-office operations within a busy multi-physician practice, ensuring a positive and professional patient experience.
- Played a key role in patient intake by quickly verifying insurance, processing payments, and managing high-volume check-ins and check-outs.
- Managed appointment scheduling and maintained accurate medical records with strong attention to detail and organization.
- Demonstrated strong prioritization skills while maintaining composure in fast-paced clinical settings.
Education
High School Diploma -
Gulf Breeze High School
Gulf Breeze, FL-
Pensacola State College
Pensacola, FlSkills
- Physician & Provider Communication
- Care Coordination & Transitions of Care
- Insurance Verification & Authorization Management
- EMR Documentation & Medical Terminology
- Relationship Building & Professional Rapport
- Process Improvement & Workflow Efficiency
- High-Volume Practice Operations
Timeline
Durable Medical Equipment Coordinator
North Florida Bone and Joint Specialist
04.2024 - Current
Medical Assistant
North Florida Bone and Joint Specialist
12.2022 - 04.2024
Front Office Coordinator
North Florida Bone and Joint Specialist
06.2021 - 12.2022
High School Diploma -
Gulf Breeze High School
-
Pensacola State College