Casey McGuire

Achieved improved client satisfaction by effectively addressing individual needs and concerns. Enhanced client access to essential community resources through collaboration with social service agencies, including housing, healthcare, education, and employment assistance. Maintained comprehensive and confidential records of client interactions, safeguarding privacy. Strengthened partnerships with social service agencies to facilitate assistance for individuals in need. Identified individual needs through thorough assessments and interviews, leading to tailored support strategies. Developed and implemented personalized care plans that aligned with clients' aspirations. Promoted client engagement through facilitated group discussions.

• Monitored inmate behavior to maintain safety and security within facility.
• Conducted regular inspections of premises to identify safety hazards and ensure compliance.
• Implemented de-escalation techniques to resolve conflicts among inmates effectively.
• Trained new staff on operational procedures and emergency response protocols.
• Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
• Searched cells of inmates to identify and confiscate contraband and other prohibited items.
• Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
• Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
• Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
• Escorted inmates to and from cells, court, hospitals, and medical appointments.
• Conducted routine and emergency head counts.
• Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
• Prepared, processed and maintained forms, reports, logs, records, and activity journals.
• Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
• Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
• Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
• Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
• Completed intake paperwork, fingerprints, and searches.
• Booked new inmates into facility and processed inmates for release.

• Led group sessions with new inmates to explain facility rules and regulations.
• Conducted one-on-one meetings to review inmates' educational, psychological, and social backgrounds.
• Discussed pre-release programs and parole conditions, advising on relevant programs like work release.
• Facilitated the Substance Abuse Program (SAP) and "Thinking for a Change" sessions.
• Suggested job placements within the facility.
• Created parole plans tailored to rehabilitation and treatment needs.
• Compiled progress reports and maintained inmate records, tracking adjustment to facility programs.
• Referred inmates to supportive services based on behavior and staff recommendations.
• Investigated and contacted community support networks and rehabilitation agencies.
• Aided in problem-solving techniques for behavioral and social adjustment issues.
• Assisted in obtaining identification documents for release.
• Participated in disciplinary and parole board hearings, providing recommendations.
• Informed inmates of disciplinary findings and consequences, delivering grievance and parole decisions.
• Collaborated with counselors, administration, and security staff on inmate-related issues.