Job Search Status
Open to workDesired start date: Open to discussion
Desired Job Title
Parts ManagerParts SpecialistLocation Preference
On-SiteRemoteHybridLocation: Braintree, MA, US
Open to relocation: Yes
Open To Work
Casey Metherall
Braintree,MA
Work Preference
Summary
Accomplished Parts Manager at Herb Chambers Ford of Braintree, adept in inventory management and customer service. Spearheaded process improvements, reducing excess inventory by 15%. Cultivated vendor relationships to secure favorable terms, enhancing operational efficiency. Proven track record in demand forecasting and staff training, driving customer satisfaction and ensuring timely parts availability.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Parts Manager
Herb Chambers Ford of Braintree
Braintree, MA
01.2025 - Current
- Managed inventory levels to ensure timely availability of parts for service operations.
- Coordinated with suppliers to optimize order fulfillment and delivery schedules.
- Trained staff on parts identification and proper handling techniques.
- Implemented process improvements to enhance operational efficiency in parts management.
- Developed strategies for reducing excess inventory and minimizing waste.
- Oversaw daily operations, ensuring compliance with safety standards and protocols.
- Analyzed sales data to forecast demand and adjust purchasing strategies accordingly.
- Fostered strong relationships with vendors to negotiate favorable pricing and terms.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
Parts Specialist
Herb Chambers Ford of Braintree
Braintree, MA
06.2001 - 12.2024
- Assisted customers in identifying and ordering appropriate parts for vehicle repairs.
- Maintained inventory accuracy through regular stock checks and updates in management system.
- Collaborated with service team to ensure timely delivery of parts for scheduled maintenance.
- Resolved customer inquiries regarding part compatibility and availability efficiently.
Education
Associate of Science -
Massasoit Community College
Brockton, MASkills
Customer service
Invoice processing
Inventory management
Ordering parts
Improving customer satisfaction
Stock management
Demand forecasting
Parts documentation
Certification
Ford Motor Company Parts Manager certification
Timeline
Parts Manager
Herb Chambers Ford of Braintree
01.2025 - Current
Parts Specialist
Herb Chambers Ford of Braintree
06.2001 - 12.2024
Associate of Science -
Massasoit Community College