Casey Reed
Oceanside,CA
Summary
With my exceptional interpersonal communication skills, I effortlessly connect with individuals from all walks of life. Being a people person at heart, I thrive on building meaningful relationships and creating positive experiences for others. My enthusiasm is infectious, as I approach every interaction with boundless energy and genuine curiosity. I am always ready to tackle new and exciting challenges, fueled by my unwavering passion for customer service. Whether its finding innovative solutions or going the extra mile, my dedication to exceeding expectations is unwavering.
Overview
10
10
years of professional experience
Work History
Facilities Manager
Highland Fuels LLC.
08.2016 - Current
- Track capital improvements that qualify for reimbursement from Gas and C-Store franchises.
- Increase revenue by implementing cost-saving measures, optimizing space utilization, and improving operational efficiencies to reduce overhead expenses.
- Work closely with cross-functional teams to identify opportunities for revenue generation and introducing new services that align with customer needs.
- Schedule and manage routine power wash services to maintain a cleanliness of the entire site. This helps maintain the integrity and visual appearance of our gas island, canopy, parking lot, c-store building, car wash and trash area.
- Schedule and manage regular c-store fountain machine maintenance and cleaning
- Schedule and manage regular beverage carbonation service and maintenance
- Maintain c-store brand sign lighting, gas brand sign lighting, canopy lights, c-store lights, back of house lighting, landscape lighting, carwash lighting, etc.
- Site Specific Renovations, Construction and Refurbishment as needed.
- Drive-off dispenser repairs.
- Maintain permits and insurance policies as well as ensuring they are up to date.
Carpenter
Tarrant Group
07.2023 - 01.2024
- Kitchen Cabinet installation at a 53 unit housing development
- Bathroom vanity Installation
- Wadropbe installation
- Help assist in measuring and cutting baseboard as well as installation
- Window sill Instalation
- Mainstain safety while operating all hand tools, including nail guns, drills, and table saws.
- Ability to work independently and as part of a team to complete projects on time and within budget
- Excellent problemsolving skills and attention to detail to ensure highquality results
- Proven ability to read and interpret blueprints, plans, and drawings
Beer Tender
Figueroa Mountain Brewing
10.2015 - 07.2016
- Adhering to schedule set forth by the Taproom Manager and executing the duties and responsibilities assigned
- Ensure that the beers on tap are acceptable to serve (right temperature, optimal quality, no off-smells or flavors)
- Making customers feel welcomed while working to meet their needs quickly and efficiently
- Conforming to and enforce regulations set forth by the alcoholic beverage commission
- Maintain clean bar and taproom area
- Maintain a pleasant taproom environment (temperature, music, cleanliness, conduct)
Customer Service Representative
Chevron/ ExtraMile
06.2014 - 05.2016
- Greet customers
- Manage transactions with customers using cash registers
- Scan goods and ensure pricing is accurate
- Issue reciepts, refunds, change or tickets
- Cross sell products as well as introducing new ones
- Upsell customers on promotianal/ sale items
- Stock product on shelves and coolers
- Acknowledging and resolving customer complaints
- Communicating and coordinating with colleagues as necessary
- Maintain cleanliness of the store by wiping down all surfaces and facilities
Bar Back
Sand Bar
08.2015 - 05.2016
- Keep the bar stocked with liqour, syrups, glasses, napkins and all other necessary items before and during service hours.
- Prepare garnishes, replenish ice wells, change beer kegs and restock napkins and straws.
- Clean up the spills, remove the glassware and organize the counter.
- Keep the bar area neat and clean.
- Coordinate with managers, kitchen staff and security personnel to ensure efficient service to customers.
- Handle emergency situations like cleaning up broken glass or unclogging drains.
Education
Bachelor's Degree in Communication with Associate Degree in Behavioral Science -
Cal State San Marcos
San Marcos 05-2019
Skills
- Oral and Written Communication Skills
- Excellent Time Management and Detail Oriented
- Ability to Multitask and Adapt
- Positive and Self-Motivated
- Problem Solving
- Enthusiastic and Outgoing Personality
- Working knowledge of beer and craft beer industry
- Able to operate POS system
- Maintain excellent customer service and professional appearance suitable for guest interaction while working under pressure
- Able to lift heavy objects
Timeline
Carpenter
Tarrant Group
07.2023 - 01.2024
Facilities Manager
Highland Fuels LLC.
08.2016 - Current
Beer Tender
Figueroa Mountain Brewing
10.2015 - 07.2016
Bar Back
Sand Bar
08.2015 - 05.2016
Customer Service Representative
Chevron/ ExtraMile
06.2014 - 05.2016
Bachelor's Degree in Communication with Associate Degree in Behavioral Science -
Cal State San Marcos
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