Casey Reno
Tampa,FL
Summary
I am a motivated individual with an engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences, an enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
10
10
years of professional experience
Work History
Food Server
Medieval Times Dinner & Tournament
08.2013 - 11.2023
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Engaged with audiences to create memorable experiences at live performances.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Elevated customer satisfaction through followup and enthusiastic customer service.
- Communicated with guests clearly and with good humor to encourage laughter and excitement.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
Education
Associate of Arts - General Studies
Valencia College
Orlando, FL06.2015
High School Diploma -
St. Cloud High School
Saint Cloud, FL06.2012
Skills
- Food Handling
- Supply Restocking
- Guest Relations
- Safe Food Handling
- Relationship Building
- Service Prioritization
- Conflict Resolution
- Tableside Service
- Time Management
- Problem Solving
Hobbies
> Performed computer system, hardware, and software installation.
>Identifying maintenance, repair, and troubleshooting needs for computer systems
>Building and maintaining gaming and office computers on a schedule.
Timeline
Food Server
Medieval Times Dinner & Tournament
08.2013 - 11.2023
Associate of Arts - General Studies
Valencia College
High School Diploma -
St. Cloud High School