Open To Work
Casey Robb
San Diego,CA
Summary
Detail-oriented Honors History graduate with proven ability in client engagement and documentation accuracy. Successfully managed high-volume inquiries while ensuring compliance with regulatory standards. Eager to apply research skills and project management experience to enhance operational efficiency and contribute to a dynamic team.
Overview
4
4
years of professional experience
Work History
Anatomic Pathology Administrative Assistant
LabCorp
San Diego, USA
01.2024 - Current
- Facilitated clear communication between clients and pathologists to enhance understanding of case requirements
- Served as primary contact for internal and external inquiries, resolving documentation issues and ensuring timely service delivery
- Specimen collection, shipping, tracking, and handling
- Entered data accurately into systems and resolved queries efficiently.
- Conducted research to gather and document relevant industry data for informed decision-making
- Prepared reports, logs, and corporate documents
- Archived outdated digital records to maintain organized filing systems.
- Familiarity with working closely with UCSD to resolve data discrepancies
Guest Services Attendant
Omni La Costa Resort
09.2023 - 09.2024
- Greeted guests and ensured a welcoming atmosphere throughout the resort.
- Assisted guests with inquiries and provided information about resort amenities.
- Managed high-volume guest interactions while maintaining organization and responsiveness to enhance guest experience.
- Ensured compliance with safety standards and protocols while tracking supply inventory to support operational efficiency.
Intern
California State University San Marcos
01.2022 - 01.2023
- Guided students in accessing essential resources and services.
- Coordinated food rescue distribution operations to ensure timely access for individuals in need.
- Tracked and organized inventory and delivery logistics for efficient operations.
Education
Bachelor of Arts - History
California State University, San Marcos
San Marcos, CA05-2023
Skills
- Project management and organization
- Cross-team collaboration
- Client relations and engagement
- Regulatory compliance
- Documentation accuracy
- Research and analytics
- Data collection techniques
- Data entry and query resolution
- Data filing and archiving
- Microsoft Office Suite proficiency
- Excel expertise
- PowerPoint presentations
- Outlook management
- Time management and prioritization
- Visual project planning
Timeline
Anatomic Pathology Administrative Assistant
LabCorp
01.2024 - Current
Guest Services Attendant
Omni La Costa Resort
09.2023 - 09.2024
Intern
California State University San Marcos
01.2022 - 01.2023
Bachelor of Arts - History
California State University, San Marcos