Summary
Overview
Work History
Education
Skills
Timeline
Bartender

Casey Robinson

Redford,MI

Summary

Dynamic waitress with exceptional customer service skills, strong multitasking abilities, and a commitment to cleanliness. Proven track record in training staff and enhancing team efficiency.

Results-oriented professional with a background in customer service and production leadership. Expertise in training new staff, implementing process improvements, and maintaining high standards of cleanliness. Ready to leverage skills to enhance team performance and customer satisfaction.

Overview

13
13
years of professional experience

Work History

Waitress

Joes Prime Time
Gibraltar MI
08.2022 - Current
  • Delivered exceptional customer service, ensuring a positive dining experience for all patrons.
  • Assisted in training new staff on menu items and service standards to enhance team efficiency.
  • Managed multiple tables simultaneously, prioritizing tasks to meet customer needs promptly.
  • Collaborated with kitchen staff to ensure timely food delivery and accurate order fulfillment.

Production Line Leader

JAC Products Inc.
Saline, MI
01.2018 - 01.2021
  • Supervised daily production operations to ensure adherence to safety and quality standards.
  • Coordinated workflow among team members, optimizing efficiency and reducing downtime.
  • Trained new employees on equipment operation and safety procedures to enhance team performance.
  • Implemented process improvements that increased throughput and minimized waste on the production line.

Cashier

Tacobell
Wixom, MI
02.2013 - 04.2016
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Maintained cleanliness and organization of the cash register area to enhance customer experience.
  • Assisted in training new cashiers on operational procedures and customer service standards.
  • Resolved customer inquiries and concerns promptly, ensuring high satisfaction levels.

Education

High School Diploma -

Plymouth Canton
Plymouth, MI

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Cleanliness
  • Order taking
  • Attention to detail
  • Cash handling
  • Decision-making
  • Safe food handling

Timeline

Waitress

Joes Prime Time
08.2022 - Current

Production Line Leader

JAC Products Inc.
01.2018 - 01.2021

Cashier

Tacobell
02.2013 - 04.2016

High School Diploma -

Plymouth Canton
Casey Robinson