Summary
Overview
Work History
Education
Skills
Timeline
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Casey Santerre

Swansea,MA

Summary

Reliable Golf Cart Attendant with five years of experience in high-end customer service settings. Friendly with excellent communication and interpersonal skills to promote positive guest experiences.

Overview

6
6
years of professional experience

Work History

Bag Room Attendant

Country Club Of New Bedford
03.2023 - Current
  • Kept golf course equipment stored properly and reported maintenance needs.
  • Greeted golf course guests and shared information on course conditions, rules and gameplay.

Golf Cart Attendant

Swansea Country Club
04.2021 - 11.2022
  • Greeted guests with positive and engaging attitude to promote superior experiences.
  • Maintained driving range by collecting and washing range balls and keeping area clean and organized.
  • Picked up golfers in parking lot, loaded clubs on carts and transported guests to range.
  • Supported customer needs by providing information and answering questions concerning facility, promotions, events and organizational rules and policies.
  • Cleaned rides to mitigate spread of germs by wiping down handles and removing trash.
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.

Ice Cream Scooper

Ice Cream Barn
03.2017 - 12.2020
  • Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
  • Served and scooped ice cream, following sizing specifications.
  • Suggested new flavors and special offers to management based upon customer input.

Education

Bachelor of Science - Computer Science

University of Massachusetts - Dartmouth
North Dartmouth, MA
04.2023

High School Diploma -

Joseph Case High School
Swansea, MA
06.2019

Skills

  • Safety procedures
  • Equipment maintenance
  • Policy compliance
  • Amusement operations
  • Decision-making
  • Team management

Timeline

Bag Room Attendant

Country Club Of New Bedford
03.2023 - Current

Golf Cart Attendant

Swansea Country Club
04.2021 - 11.2022

Ice Cream Scooper

Ice Cream Barn
03.2017 - 12.2020

Bachelor of Science - Computer Science

University of Massachusetts - Dartmouth

High School Diploma -

Joseph Case High School

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Casey Santerre