Casey Sprayberry
Cache,OK
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Teen Challenge Of Oklahoma
07.2022 - Current
- Increased sales through effective merchandising strategies and targeted promotions.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Line Cook
Jimmy's Egg
02.2017 - 10.2019
- Plated and presented all dishes to match established restaurant standards.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Prepared and cooked meals according to recipes and customer specifications.
- Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
- Trained new kitchen staff on food safety, preparation and cooking techniques.
Line Cook
Chili's Restaurant
01.2016 - 01.2017
- Plated and presented all dishes to match established restaurant standards.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Maintained smooth and timely operations in preparation and delivery of meals.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Assistant Kitchen Manager
The Egg & I
04.2013 - 09.2015
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Oversaw food preparation and monitored safety protocols.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Maintained detailed records of food costs, assisting management in making informed decisions regarding budgeting and pricing strategies.
- Supported timely service by coordinating with front-of-house staff to ensure accurate order completion and prompt delivery.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Advised kitchen staff on proper food handling techniques to ensure compliance with local health codes and minimize risk of contamination.
- Managed daily kitchen operations, delegating tasks among staff members to optimize workflow and maintain high-quality standards.
- Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Demonstrated strong problem-solving skills when faced with unexpected challenges or emergencies within the kitchen environment.
Education
High School Diploma -
Permian High School
Odessa, TX06.2012
Skills
- Documentation And Reporting
- Employee Scheduling
- Business Planning
- Schedule oversight
- Strategic Planning
- Employee Development
Timeline
Assistant Manager
Teen Challenge Of Oklahoma
07.2022 - Current
Line Cook
Jimmy's Egg
02.2017 - 10.2019
Line Cook
Chili's Restaurant
01.2016 - 01.2017
Assistant Kitchen Manager
The Egg & I
04.2013 - 09.2015
High School Diploma -
Permian High School
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