Casey Steele
Warrenton,USA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Routing Manager
Potter’s Potties
Warrenton, VA
02.2024 - Current
- Optimized fuel consumption through careful route selection, minimizing environmental impact while reducing operating costs.
- Improved customer satisfaction by closely monitoring on-time delivery performance and implementing corrective actions when necessary.
- Implemented GPS tracking systems to monitor vehicle locations and maintain accurate delivery status updates.
- Streamlined communication between drivers, dispatchers, and customers to ensure timely deliveries and efficient problem resolution.
- Evaluated fleet maintenance needs regularly, scheduling preventative maintenance to minimize downtime and extend equipment life.
- Enhanced routing efficiency by analyzing and optimizing daily delivery routes.
- Monitored daily operations and routes to resolve issues and drive operational effectiveness.
- Conducted driver ride-alongs and observations to evaluate and improve driver performance.
- Coordinated driver dispatch to accomplish daily delivery requirements.
Quality Assurance Analyst
Walmart
Sutherland, VA
12.2022 - 02.2024
- Mentored and coached team members on QA topics and strategies.
- Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
- Reported progress, test metrics and results to project stakeholders.
- Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
- Streamlined QA processes for increased efficiency and reduced time spent on redundant tasks.
- Acted as a liaison between the QA team and other departments such as Development, Customer Support, and Product Management, ensuring effective communication throughout all stages of the project lifecycle.
- Ensured customer satisfaction by verifying that products met specifications and functioned as intended before release.
- Enhanced product compliance with industry standards by diligently verifying adherence to regulatory requirements.
- Streamlined communication between QA and development teams, expediting bug fixes and feature enhancements.
Property Manager
Vista Capital Management Group
01.2020 - 12.2022
- Manages and operates properties within the financial guidelines and budget established by the Owner
- Accounts Receivables - Posts and Collects tenants rents due - remote deposits
- Accounts Payables - Receives and verifies all invoices, codes with accurate G/L codes
- Reconcile petty cash monthly
- Creates, processes and follow up all maintenance WO's
- Guides maintenance and contractors to ensure work orders are completely in a timely manor
- Interviewing/hiring process
- Eviction process
- Accurately processes paperwork and ensures all data in the residents files are kept confidential
- Lease apartments and processes applications
- Initial move ins, move outs as well as annual recertification's
- Conducts physical inspections of the property and occupied or vacant units
- Advertising and marketing for the properties to maintain 100% occupancy
- Daily general office work, customer service, phone calls, emails, faxes, filing
- Tracking daily, weekly and monthly reports using Yardi, EIV, TransUnion, CMS
- Multifamily homes - LIHTC & HUD Section 8
Sales // Accounting Administrative Support
United Sites Services
Gainesville, VA
10.2016 - 01.2020
- Assist with accounting team needs
- Investigate and resolve all accounting discrepancies, claims and complaints
- Prepare credit adjustments
- Complete credit card transactions
- Checks accuracy of invoices prior to approving payments
- Inside Sales Coordinator - portable restrooms - construction
- Create accounts, PO's and COI's for customers
- Maintain and keep confidential and necessary documents for DOD security clearance
- Daily Data Entry
- Advised sales representatives on proper procedures
Administrative and Lead Crew
Greener Gardens Estate Management
Front Royal, VA
01.2010 - 08.2016
- Property Management - 3rd party bank owned properties
- Answer phone calls and distribute work orders and messages accordingly
- Invoice/Bill all completed work orders
- Fax, scan, upload, and copy all documents and photos from job sites
- Manage crews for foreclosures Fannie Mae properties
- Maintained vacant properties until occupied
- Gardening and landscaping
District Manager
Proctor & Gamble
12.2007 - 01.2010
- Hired and managed employees to perform remodels and resets within Giant Foods, Martins and Eagle grocery chains
- Ensure all employees were following policies and procedures
Health and Beauty Care/General Merchandising Manager
Giant Food Inc
Sterling, VA
11.2001 - 12.2007
- Assist with accounting team needs
- Investigate and resolve all accounting discrepancies, claims and complaints
- Prepare credit adjustments
- Complete credit card transactions
- Checks accuracy of invoices prior to approving payments
- Inside Sales Coordinator - portable restrooms - construction
- Create accounts, PO's and COI's for customers
- Maintain and keep confidential and necessary documents for DOD security clearance
- Daily Data Entry
- Advised sales representatives on proper procedures
Education
Diploma - undefined
Stonewall Jackson High School
01.1999
Skills
Microsoft Office (6 years)
Microsoft Word (6 years)
Excel (6 years)
Office Experience (6 years)
Organizational Skills
Administrative Skills
Billing
Data Entry
Merchandising
Management
Cash Handling
Typing
Yardi
Fair Housing Regulations
Payroll
Property Management
Accounts Receivable
Accounts Payable
Property Leasing
Section 8
Office Management
LIHTC
Microsoft Outlook
Research
Inside Sales
Construction
Certification
- Customer Focus & Orientation — Highly Proficient October 2020 Responding to customer situations with sensitivity Full results: Highly Proficient
- Data entry: Accuracy — Expert November 2020 Entering data quickly and accurately Full results: Expert
- Administrative assistant/receptionist — Highly Proficient November 2020 Using basic scheduling and organizational skills in an office setting
Timeline
Routing Manager
Potter’s Potties
02.2024 - Current
Quality Assurance Analyst
Walmart
12.2022 - 02.2024
Property Manager
Vista Capital Management Group
01.2020 - 12.2022
Sales // Accounting Administrative Support
United Sites Services
10.2016 - 01.2020
Administrative and Lead Crew
Greener Gardens Estate Management
01.2010 - 08.2016
District Manager
Proctor & Gamble
12.2007 - 01.2010
Health and Beauty Care/General Merchandising Manager
Giant Food Inc
11.2001 - 12.2007
Diploma - undefined
Stonewall Jackson High School