Casey Teer
Hanceville,AL
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Administrative Assistant
J & D Auto/Tire Service
Hanceville, AL
02.2020 - 08.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting customers.
- Performed as service writer writing jobs up, selling job to customers and scheduled customer repairs
- Executed record filing system to improve document organization and management.
- Restocked inventory and submitted parts/tire orders when needed.
- Maintains customer account information and issue receipts for payment.
- Counts cash drawer down daily and prepares bank deposits.
- Processes vendor bills and payments to vendors.
- Reconciles expenses.
- Generated payroll timesheets.
Adminstrative Assistant
Kennedy Galvanizing
Hanceville, AL
04.2017 - 01.2020
- Submitted purchase orders to maintain stock levels.
- Executed record filing system to improve document organization and management.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
- Processed accounts receivable by creating invoices and mailing/emailing to customer. Made collections calls weekly on at least 10 past due accounts.
- Entered data for vendor bills and marked paid when checks were mailed.
- Submitted electronic bank deposits when checks were received.
Seamstress
Quick Farms
Hanceville, AL
07.2015 - 04.2017
- Operated sewing machines to join or reinforce material
- Measured and cut fabric pieces, assembled and sewed to create long lasting material.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Maintained stock levels
- Followed sewing instructions and inspected quality of finished pieces to exceed customer expectations.
Fast Food Team Member
McDonald's
Hanceville, AL
05.2012 - 06.2015
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Moved and stocked food products weighing up to 50 pounds.
- Became shift manager and department head my last year.
- Counted down drawers at shift change and prepared bank deposit.
- Responsible as department head as all things customer service- What customer saw entering store, how customer was greeted, and changing all advertisement when marked on calendar.
- Transferred to different store locations when needed to fill positions for short periods of time.
- Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Trained newly hired employees on routine tasks and customer service.
- Checked equipment for proper temperatures to keep food safe for consumption.
- Processed orders on POS system and accepted cash and charge payments.
- Processed and managed 80-100 orders day.
Education
Associate of Science - Business Administration
Wallace State Community College
Hanceville, AL 12.2017 - 05.2019
Associate of Science - Criminal Justice
Wallace State Community College
Hanceville, AL 05.2014 - 07.2016
High School Diploma -
Cold Springs High School
Bremen, AL 05.2014 - 05.2014
Skills
Customer and client relations
Timeline
Administrative Assistant
J & D Auto/Tire Service
02.2020 - 08.2022
Associate of Science - Business Administration
Wallace State Community College
12.2017 - 05.2019
Adminstrative Assistant
Kennedy Galvanizing
04.2017 - 01.2020
Seamstress
Quick Farms
07.2015 - 04.2017
Associate of Science - Criminal Justice
Wallace State Community College
05.2014 - 07.2016
High School Diploma -
Cold Springs High School
05.2014 - 05.2014
Fast Food Team Member
McDonald's
05.2012 - 06.2015
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