Summary
Overview
Work History
Education
Skills
Timeline
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Casey A. Godoy

Lake Jackson,Texas

Summary

Versatile Clerk with reputation of balancing productivity and exceptional customer service. Committed to resolving issues and promoting customer loyalty to drive business success. Solid experience in cash handling, bookkeeping and computations. Dedicated Cashier and Server 7 years of experience working in a big establishment. Professional when answering customers' questions and recording order information. Service-oriented with quick delivery of hot food and fresh beverages.

Overview

6
6
years of professional experience

Work History

Cashier Assistant

Buc-ees
04.2016 - 03.2021
  • Receive payment by cash, check, credit cards, vouchers or automatic debit; issue receipts, refunds, credits or change due to customers
  • Maintaining cashier station, restocking grocery bags, straightening candy and magazine isles in the checkout lane, refilling receipt tape dispensers in register
  • Count monies in cash drawers at the beginning and end of shifts to ensure accurate amounts and adequate change available during the work shift, compute and record totals of transactions
  • Retrieve shopping carts from parking lot so they are available for customers entering the store
  • Assist with duties in other areas of the store, stock shelves, mark prices on shelves and items
  • Promote store sales to each customer.
  • Cleaned, swept, mopped and disinfected shop area to maintain customer safety and health.
  • Trained new cashier team members in customer service and money handling processes.
  • Worked with other associates to support cashiers and management needs.
  • Answered questions about store policies and addressed customer concerns.
  • Packed customer orders into boxes and bags, transferring to shopping cart.
  • Performed cash, card and check transactions to complete customer purchases.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Conducted inventory counts by adding each item in stock and documenting them in.
  • Helped customers complete purchases, locate items and join reward programs.
  • Cleaned and sanitized cashier workstation and scanning area.

s Sales Associate

Sally
01.2015 - 04.2016
  • Listen to and resolve customer complaints regarding services, products, or personnel
  • Provide staff with assistance in performing difficult or complicated duties
  • Inventory stock and reorder when inventories drop to specified levels
  • Promote sales to ensure that goals are met
  • Coordinate sales promotion activities, such as preparing merchandise display and advertising copy.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.

Education

Brazoswood High School
Lake Jackson, TX
05.2016

Skills

  • Bank Balancing
  • Conversant in Spanish
  • Belt Conveyors
  • Retail Operations
  • Cash Register Operations
  • Advising and Coaching
  • Inventory Processes
  • Product Runs
  • Product Location
  • Critical Thinking
  • Productivity Standards
  • Teamwork and Collaboration

Timeline

Cashier Assistant

Buc-ees
04.2016 - 03.2021

s Sales Associate

Sally
01.2015 - 04.2016

Brazoswood High School

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Casey A. Godoy