Summary
Work History
Education
Skills
Languages
Timeline
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Hilda Ortigoza Martinez

Fresno,Ca

Summary

Dedicated Cashier Assistant brings customer-first attitude to helping clients safely shop, buy and transport items to vehicles. Experience cleaning and sanitizing work environment, carts and baskets alike to promote customer health and wellbeing. No-job-too-small approach to helping locate, bag and carry purchases. Offers energetic approach to assisting customers and fellow employees.

Work History

Cashier Assistant

McDonald's Restaurant
11.2022 - 02.2023
  • Met customer needs through polite, friendly and attentive service.
  • Cleaned and sanitized cashier workstation and scanning area.
  • Helped customers complete purchases.
  • Answered questions about store policies and addressed customer concerns.

Cashier

Bath & Body Works
10.2022 - 01.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.

Education

Associate of Science - Criminology

Fresno City College
Fresno, CA
06.2025

Skills

  • Belt Conveyors
  • Bank Balancing
  • Rewards Programs
  • Retail Operations
  • Product Scanning
  • Loading and Unloading
  • Loyalty Program Promotion
  • Gift Wrapping
  • Return and Exchange Processing
  • Sweeping and Mopping
  • Coupon Redemption

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Cashier Assistant

McDonald's Restaurant
11.2022 - 02.2023

Cashier

Bath & Body Works
10.2022 - 01.2023

Associate of Science - Criminology

Fresno City College

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Hilda Ortigoza Martinez