Summary
Overview
Work History
Education
Skills
Timeline
Generic

CASEYANN MURRAY

Norton,MA

Summary

Dynamic Clinical Case Manager with a proven track record at North Cottage Programas, enhancing patient outcomes through effective healthcare navigation and behavioral health interventions. Skilled in clinical assessment and fostering teamwork, I empowered patients by developing comprehensive care plans, significantly reducing hospital readmissions and improving overall satisfaction.

Clinical professional prepared to excel in managing patient care and coordination. Brings wealth of experience in developing individualized care plans and effectively resolving patient concerns. Known for fostering collaborative team environments and achieving consistent results, adaptable to evolving healthcare needs. Skilled in patient advocacy and crisis management with focus on compassionate care.

Overview

12
12
years of professional experience

Work History

Clinical Case Manager

North Cottage Programas
01.2023 - Current
  • Enhanced care coordination for patients with complex medical needs through effective communication and collaboration with multidisciplinary teams.
  • Reduced hospital readmission rates by conducting thorough patient assessments and providing appropriate resources and support for post-discharge care.
  • Improved patient outcomes by developing and implementing comprehensive case management plans.
  • Empowered patients to take an active role in their own care by providing education on available resources, rights, and responsibilities within the healthcare system.

Counselor

Andrew House Detox
03.2020 - 04.2024
  • Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
  • Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
  • Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
  • Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.

Recovery Specialist

Highpoint Detox
07.2013 - 11.2022
  • Maintained client confidentiality and adhered to HIPAA guidelines.
  • Improved client satisfaction through timely communication and resolution of account discrepancies.
  • Supported clients with compassionate, empathetic face-to-face counseling.
  • Negotiated payment arrangements with customers, resulting in increased revenue and reduced delinquencies.

Education

High School Diploma -

Norton High School
Norton, MA
06-1994

Skills

  • Teamwork and cooperation
  • Confidentiality and privacy
  • Behavioral health interventions
  • Healthcare navigation
  • Clinical documentation
  • Clinical assessment
  • Mental health counseling

Timeline

Clinical Case Manager

North Cottage Programas
01.2023 - Current

Counselor

Andrew House Detox
03.2020 - 04.2024

Recovery Specialist

Highpoint Detox
07.2013 - 11.2022

High School Diploma -

Norton High School

Similar Profiles

CREATE PROFILE
CASEYANN MURRAY