Knowledgeable Case Manager experienced in coordinating care for mental health clients. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Clinical Case Manager
A Mission For Michael
02.2023 - Current
Participated in psychiatric consultation, supervision, program meetings and in-service trainings.
Improved patient outcomes by developing and implementing comprehensive case management plans.
Enhanced care coordination for patients with complex medical needs through effective communication and collaboration with multidisciplinary teams.
Empowered patients to take an active role in their own care by providing education on available resources, rights, and responsibilities within the healthcare system.
AMFT Trainee
A Mission For Michael
10.2024 - 12.2025
Mental Health Technician
Southern California Sunrise Mental Health
10.2022 - 02.2023
Improved patient well-being by providing compassionate care and support during their mental health journey.
Supported patient confidentiality in accordance with HIPAA regulations.
Monitored patient behavior and immediately reported changes to supervising physician.
Applied de-escalation and limit-setting techniques to promote patient cooperation.
Client Coordinator
A Mission for Michael
05.2022 - 10.2022
Established long-term relationships with clients by consistently delivering exceptional service.
Enhanced client satisfaction by promptly addressing concerns and providing personalized solutions.
Served as a primary point of contact for clients, managing expectations and ensuring streamlined communication throughout project lifecycles.
Streamlined communication channels for improved client coordination and project management.