Hannah Lough
Woodsfield,OH
Summary
8+ years of experience with patient care and support within healthcare and mental health settings. Utilizes effective communication to build trust with patients and colleagues. Knowledge of compassionate caregiving and maintaining clean, safe environment. Experienced in conducting thorough assessments and creating individualized care plans to meet patients needs.
Overview
2026
2026
years of professional experience
Work History
Clinical Case Manager
The Village Network
11.2021 - Current
- Facilitates case management by implementing the goals and objectives identified by primary therapists in accordance with the individualized treatment plans and service plans. Develops and writes all service plans for direct placements. Responsibilities include, but are not limited to, reading/analyzing materials and reports from outside organizations, discussing with staff the progress of the client, revision of plans in order to ensure the best possible care.
- Facilitates and represents youth at semi-annual review hearings and court hearings. Participates in the delivery of mental health services as needed, attend school IEP meetings, conduct weekly team meetings.
- Improved patient outcomes by developing and implementing comprehensive case management plans.
Emergency Room Clerk
WVU Medicine Wetzel County Hospital
2019 - 2021
- Processed returned mail and updated new addresses as provided.
- Analyzed accounts for various requests and accounted resolution.
- Enhanced communication between medical staff by promptly relaying critical information and updates on patient status.
- Collaborated with other departments to streamline processes for transferring patients between units, ultimately improving overall hospital operations.
Certified Nursing Assistant
Arbors Assisted Living
2017 - 2019
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Education
Board of Governors
West Virginia Northern Community College
New Martinsville, WVEastern University
St. Davids, PACNA -
Washington County Career Center
Marietta, Ohio01-2017
Medical College Prep
Washington County Community College
Marietta, OH01-2017
Skills
- Teamwork and cooperation
- Confidentiality and privacy
- Patient engagement
- Dependability
Timeline
Clinical Case Manager
The Village Network
11.2021 - Current
Emergency Room Clerk
WVU Medicine Wetzel County Hospital
2019 - 2021
Certified Nursing Assistant
Arbors Assisted Living
2017 - 2019
Board of Governors
West Virginia Northern Community College
Eastern University
CNA -
Washington County Career Center
Medical College Prep
Washington County Community College
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