Work Preference
Summary
Overview
Work History
Education
Skills
Affiliations
References
Work Availability
Timeline
Generic
Casey Dion Harris
Open To Work

Casey Dion Harris

Customer services, Security management and Child care development
Austin,TX

Work Preference

Work Type

Full TimeGig Work

Location Preference

On-SiteHybrid

Important To Me

Company CulturePersonal development programsHealthcare benefitsTeam Building / Company Retreats401k match4-day work weekCareer advancementWork-life balancePaid time off

Summary

Over the course of my professional career, I’ve learned and gained lots of knowledge and experience when it comes to working in environments where providing exceptional service is key to healthy customer service relationships. I value and recognize good leadership and will continue to learned and develop my skills and abilities when it comes to working in a human services and educational environments.

Overview

15
15
years of professional experience

Work History

Safety Coordinator

Paragon Prep
Austin, Tx
04.2025 - Current
  • Designed programs, policies, and procedures that were implemented to reduce or eliminate workplace injuries and hazards.
  • Inspected facilities for adherence to fire, hazard, and safety guidelines.
  • Conducted safety audits and investigated plant quality issues.
  • Gathered information, prepared reports, and drafted correspondence related to cases.

Preschool Teacher

Paragon Prep
Austin, Texas
01.2023 - Current
  • Implemented hands-on, play-based strategies for experiential learning.
  • Met with administrators and department team members to work on curriculum planning and assessment methods.
  • Participated in workshops, trainings and conferences to improve educational skills.
  • Incorporated music, art and theater into lesson planning.
  • Communicated with parents regularly to maintain student progress, schedule meetings, and increase overall student happiness.
  • Engaged with children on individual basis to build positive, trusting relationships.
  • Collaborated with fellow teachers on various projects related to curriculum design and implementation.
  • Encouraged critical thinking skills through problem solving activities.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Attended professional development workshops to stay current on educational trends.
  • Conducted classroom activities to stimulate physical, mental, and social development of preschool students.
  • Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
  • Completed day-to-day duties accurately and efficiently.

Lead Vocalist

Cap City Band
Austin, TX
12.2014 - 12.2025
  • Tailored songs from existing catalogs to meet the needs of specific audiences.
  • Memorized musical selections, routines and cues while singing acapella with accompaniments.
  • Reviewed musical arrangements with the band's arranger and producer.
  • Transposed music to alternate keys to fit individual styles or purposes.
  • Applied knowledge of harmony, melody and voice production to individualize presentations and maintain audience interest.
  • Traveled, sometimes great distances, to perform at venues and rehearsed to prepare for performances.
  • Played at many festivals and concerts over national tour.
  • Developed creative ways to engage the audience during performances.
  • Scheduled promotional interviews and appearances with local media outlets.
  • Memorized routines by following printed text or musical notations.
  • Played variety of music with broad stylistic range and improvisatorial flexibility.
  • Rehearsed and practiced vocal parts to ensure accuracy of lyrics and melody lines.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Security Supervisor

HSS Inc. & St. David's North Austin Medical Center
Austin, Tx
11.2014 - 01.2023

During my time at HSS. INC and NAMC. I was quickly promoted to shift Leader also known as a sergeant supervisor. My key responsibilities included

Security Operations

Monitoring security systems such as CCTV cameras and alarm systems

Respond to emergencies and incidents throughout the hospital facility.

Develop and enforce security and hospital policies.

Manage security personnel and collaborate with Law enforcement. Ensure compliance with regulatory requirements

  • Monitored premises and recorded activity in daily officer reports.
  • Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.

and manage crisis situations.

  • Provided assistance to other departments as needed such as deliveries from vendors or contractors.
  • Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
  • Operated communication systems between officers stationed throughout the facility.
  • Assisted with crowd control during large events held at the facility.
  • Responded to alarms and conducted investigations as required.
  • Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
  • Provided friendly and professional assistance to employees, visitors and customers.

Security Liaison

Holiday Inn at Lady bird Lake
Austin, tx
01.2014 - 10.2014

My daily and nightly duties were to prevent  hotel damage, car thief, solicitation, and hotel policy violators. My physical objective was to maintain constant presence throughout the property inside and out around the clock. and assist with arriving guest and their bags while remaing attentive to guest and their visitors during their stay at the hotel property. I Issued criminal trespass warnings, conducted site reviews and security audits and made recommendations to management based on findings.

Ice Cream Scooper/Team Leader

Amy's Ice Cream
Austin, TX
10.2010 - 10.2013

Daily operations consisted ofOpening and closing of the store.

  • Followed recipes and preparation techniques for sundaes, milkshakes, and other frozen desserts.
  • Cleaned and organized utensil area, napkins station and restroom facilities.
  • Restocked ice cream disposable supplies, glass serving dishes and utensils.
  • Informed shift leaders or management of obstacles or issues during shifts.
  • Trained new staff on serving techniques, customer service protocols, and safety procedures.
  • Assisted in training new employees on proper scooping techniques and procedures.
  • Managed time effectively during peak hours to minimize customer wait times.
  • Collaborated with team members to ensure smooth operation during peak hours.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.

Education

Human Service Worker Diploma - Human Service and Technology

Gary Job Crops
2010

High School Diploma - undefined

Austin High School
2008

Skills

  • CCTV surveillance
  • Interior and exterior patrol
  • Shift work experience
  • First Aid and CPR certified
  • Two-way Radios
  • Observant
  • Conflict resolution techniques
  • Report writing
  • Investigative skills
  • Crime prevention methods
  • Patrol Vehicle operations
  • Psychiatric and mental health care
  • Superb interpersonal skills
  • Strong communication skills
  • Loss prevention
  • Team leadership
  • Daycare management
  • Social skill building
  • Certified in early childhood education
  • Early childhood education
  • Child development
  • Classroom management
  • Child safety procedures
  • Physical fitness
  • Development observation
  • Behavior management
  • Social skills development
  • Stage presence
  • Vocal resonance
  • Dynamic versatility
  • Audience engagement

Affiliations

  • Level 2 Certified Security Officer
  • Texas Youth & Child Care Worker AssociationCertification
  • Certified in Managing Aggressive Behavior
  • Human Service Worker Certification
  • Lead Singer of Austin based musical group Cap City Band 2015-current

References

  • GWE.INC Greg Williams 512-705-6541
  • HSS.INC Wanda Schaner 512-901-2678
  • NAMC Misty Rowislon 512-595-9596
  • NAMC Dr. Mesha Kimble 832-654-3845
  • IRS Cindy Harrison 512-293-7509
  • Paragon Prep Laura Lane (512) 995-7684

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Safety Coordinator

Paragon Prep
04.2025 - Current

Preschool Teacher

Paragon Prep
01.2023 - Current

Lead Vocalist

Cap City Band
12.2014 - 12.2025

Security Supervisor

HSS Inc. & St. David's North Austin Medical Center
11.2014 - 01.2023

Security Liaison

Holiday Inn at Lady bird Lake
01.2014 - 10.2014

Ice Cream Scooper/Team Leader

Amy's Ice Cream
10.2010 - 10.2013

Human Service Worker Diploma - Human Service and Technology

Gary Job Crops

High School Diploma - undefined

Austin High School
Casey Dion HarrisCustomer services, Security management and Child care development