Summary
Overview
Work History
Skills
Timeline
Generic

CaseyLynn Petrie

Big Bend,WI

Summary

Enthusiastic Sales Support Manager with background consistently achieving performance goals while operating within budget restrictions. Possess strong computer skills and CRM software proficiency with numerical abilities and problem-solving attitude. Exceptional focus and demonstrated urgency for satisfying customers. Articulate Sales Support Manager with [Number] years of experience directing support staff to assist sales team by effectively managing business interactions. Drove departmental initiatives to update and follow up on sales pipeline and data clean-up efforts. Successfully prioritized workload and handled multiple tasks with attention to detail. Motivated Sales Support Manager with experience overseeing key client relationships and driving customer retention. Focused and hardworking with demonstrated talents in relationship building. Consistently exceeded sales targets and influenced cross-functional senior stakeholders to agree and align on new concepts, practices and approaches to improve sales process efficiency and effectiveness. Confident [Job Title] with [Number] years successfully developing strategic and long-lasting relationships with clients. Talented at inventory management and applying solution selling techniques to reach sales goals. Thrive in fast-paced and challenging environment with results-based approach. Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development. Results-driven Sales Manager bringing [Number]+ years of experience in product development, promotion and optimization. Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Proficient in developing and applying advanced marketing, prospecting and merchandising strategies to accomplish promotional goals. Demonstrated success in building networks and supporting branding objectives. Inspiring manager with extensive experience in [Type] product industries and [Number] years of experience in leadership roles. Skilled at decreasing downtime and spending while increasing sales and customer satisfaction. Organized and dedicated to streamlining procedures. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking and reliable [Job Title] with strong ability in [Task]. Offering [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Ambitious, career-focused job seeker, anxious to obtain an entry-level [Job Title] position to help launch career while achieving company goals. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills. Dedicated student interested in applying excellent communication and interpersonal skills to a [Job Title] role. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships. Motivated [Area of study] student seeking internship in [Area of expertise] to gain hands-on experience. Outgoing and friendly with strong drive to succeed. Outgoing [Type] student pursuing flexible part-time employment with weekend and evening shift options. Diligent College Student focused on [Area of study] and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals.

Overview

8
8
years of professional experience

Work History

Insides Sales Support

Connoils
Big Bend, WI
02.2018 - Current
  • Organized promotional events such as trade shows or conferences to generate leads.
  • Assisted with the preparation of presentations for clients.
  • Conducted research on potential new customers and markets to identify opportunities for expansion.
  • Prepared quotes for customers after consulting with relevant departments like finance or logistics.
  • Coordinated shipment schedules between customers, carriers, warehouses.
  • Maintained an organized filing system for all documents related to customer orders including contracts, invoices, shipping manifests.
  • Analyzed market trends, competitor activities, and customer feedback to develop strategies for growth.
  • Ensured compliance with all applicable laws and regulations related to sales activities.
  • Provided customer service to internal and external clients regarding product inquiries and orders.
  • Developed marketing materials such as flyers, brochures. to promote products or services.
  • Performed data entry into Salesforce CRM system for tracking of customer orders.
  • Attended sales meetings and offered feedback on client interactions.
  • Collaborated with sales team members to create effective sales plans and strategies.
  • Managed incoming emails, phone calls, and other correspondence in a timely manner.
  • Created weekly reports summarizing customer order activity.
  • Participated in regular training sessions related to software systems used by the organization.
  • Evaluated existing processes and made recommendations to streamline operations within the department.
  • Drafted letters of agreement between company and vendors or suppliers.
  • Assisted with developing pricing models based on data analysis of competitors' prices and industry standards.
  • Provided technical assistance when needed during product demonstrations or presentations.
  • Responded promptly to customer complaints or requests for information about products or services offered by the company.
  • Processed invoices from vendors ensuring accuracy before passing them onto accounts payable.
  • Cultivated and maintained lasting relationships with clients while providing exceptional sales service.
  • Orchestrated timely and accurate resolution of complex customer issues to enhance customer relationships.
  • Oversaw sales support team projects and implemented methods to improve efficiency and service levels.
  • Aligned department budget with company goals to achieve organizational growth.
  • Trained sales team and offered resources to sharpen skills and discover opportunities for growth.
  • Evaluated performance of sales staff based on clearly defined metrics to meet departmental milestones and comply with company policies.
  • Provided technical assistance when necessary during product demonstrations or installations.
  • Resolved customer inquiries in a timely manner via phone or email.
  • Participated in trade shows and conferences related to the company's products or services.
  • Analyzed competitor activity to identify new opportunities for growth.
  • Provided training and support to the sales team on products, pricing strategies, and customer service techniques.
  • Provided excellent customer service to ensure customer satisfaction and loyalty.
  • Prepared presentations for management summarizing weekly sales activities.
  • Created reports and analyses of sales performance, customer data, and product trends.
  • Monitored customer feedback to ensure customer requirements are met promptly.
  • Assisted in developing marketing campaigns to increase brand awareness.
  • Organized monthly meetings with the sales team to review performance metrics.
  • Implemented changes based on feedback from customers or changes in industry standards.
  • Developed and maintained relationships with customers to ensure customer satisfaction.
  • Coordinated with external partners such as suppliers or distributors on pricing agreements.
  • Conducted market research to identify potential areas for business expansion.
  • Maintained accurate records of all client interactions in CRM software.
  • Managed daily sales operations, including order entry, invoice processing, and tracking shipments.
  • Performed periodic reviews of existing processes and procedures to ensure efficiency in the sales process.
  • Collaborated with internal teams to develop promotional materials for trade shows and other events.
  • Ensured compliance with applicable laws, regulations, policies, procedures.
  • Interacted with vendors regarding product availability, pricing negotiations, delivery schedules.
  • Resolved customer inquiries promptly and professionally.
  • Generated detailed reports on revenue forecasts and identified areas of improvement.
  • Provided guidance and mentorship to junior members of the team.
  • Developed and significantly grew assigned territory using strong engagement and marketing skills.
  • Gained market share in new sales performance through aggressive team training.
  • Directed and coordinated products, services and sales activities.
  • Utilized CRM systems to manage client information and track progress.
  • Analyzed sales data to improve processes, forecast trends, and set goals.
  • Used change methodologies to increase sales and led projects for increased productivity.
  • Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
  • Built sales forecasts and schedules to reflect desired productivity targets.
  • Negotiated contracts with vendors, ensuring favorable terms for the company.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • nsured adherence to company policies and procedures within the sales department.
  • Managed a team of sales representatives, driving performance and growth.
  • et individual targets for each team member, tracking progress regularly.
  • Supported sales team members to drive growth and development.
  • Conducted performance evaluations, providing feedback and coaching for improvement.
  • Delivered sales presentations to prospective clients, closing deals effectively.
  • Coordinated Daily Field Reports (DFRs) and distributed to clients.
  • Developed and implemented strategic sales plans to achieve revenue targets.
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
  • Attended industry events to network and generate leads for the business.
  • Coordinated cross-functional efforts to streamline communication between departments.
  • Established and maintained relationships with key clients and stakeholders.
  • Collaborated with marketing teams to create effective promotional materials.
  • Oversaw regional and local sales managers and staff.
  • Facilitated regular training sessions for sales team members.
  • Enhanced sales volume through skilled support to both new and inactive customers.
  • Resolved customer complaints regarding sales and service.
  • Conducted market research to identify new business opportunities.
  • Conducted market research and reported on competitors.
  • Coached, developed and motivated team to achieve revenue goals.
  • Monitored competition, adjusting pricing strategies accordingly.
  • Provided exceptional customer service throughout the entire sales process.
  • Managed budgets, allocating resources efficiently to maximize profitability.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
  • Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
  • Created incentive programs that motivated team members towards success.
  • Assisted in developing product offerings based on customer needs analysis.

Skills

  • Sales Reporting
  • Performance Tracking
  • Cross-selling abilities
  • Pipeline Management
  • Sales strategy development
  • Microsoft Office expertise
  • Account planning
  • Client Retention Strategies
  • Sales Presentations
  • Territory Management
  • Competitor Analysis
  • Customer Retention
  • Direct Sales
  • Account Management
  • Sales management
  • Business Networking
  • Solution selling
  • Sales Training
  • Technical Troubleshooting
  • Supplier Relations
  • Product Demonstration
  • Process Streamlining
  • Complaint Investigation
  • Salesforce CRM
  • Engineering assistance
  • Data Analytics
  • Cross-Functional Communication

Timeline

Insides Sales Support

Connoils
02.2018 - Current
CaseyLynn Petrie