CASEY L. THOMPSON

Dedicated Art department Manager with more than five years of management experience and three years of proofreading experience. Strong leadership dedication to partnering with coworkers with problem-solving skills to streamline operations and help with customer needs in day-to-day basis.

• Facilitated timely delivery of special projects and customer orders to meet organizational and departmental objectives.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate requests.
• Assisted coworkers and staff members with special tasks on daily basis.
• Participated in team meetings and training sessions to stay informed about product updates and changes.
• Worked effectively in fast-paced environments.
• Investigated and resolved customer inquiries and complaints quickly. Suggested alternative options
• Partnered with HR team to outline and define position requirements in accordance with company needs.
• Reviewed and analyzed reports of in progress customer orders to ensure they met ship dates in timely manner.

Provided courteous and informative customer service in an open kitchen format. Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements. Followed proper food handling methods and maintained correct temperature of all food products. Established and maintained open, collaborative relationships with the Production line team. Quickly and courteously resolved all guest problems and complaints. Prepared healthy, enjoyable breakfast and lunch meals for customers. Set up and performed initial prep work for food items such as sandwiches, fruit cups and salads. Mixed, weighed and proofed ingredients in accordance with restaurant recipes. Displayed a positive and friendly attitude towards customers and fellow team members. Correctly and safely operated all kitchen equipment in accordance with set guidelines. Consolidation and carving knowledge.