Summary
Education
Skills
Community Involvement
Certification
Work History
Timeline
Generic

Cash Galloway

Turlock,CA

Summary

Warm and friendly individual that helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as a Front Desk Agent in busy and non-profit organization setting. Driven Front Desk Agent highly skilled in managing reservations, telephone calls and customer inquiries. Poised and professional with total commitment to guest satisfaction. Well-versed in mitigating customer dissatisfaction with prompt service and diplomatic communication. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level RN New Grad Residency Fall program position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Education

Associate of Arts - Liberal Arts And General Studies

College of The Desert
Palm Desert, CA
06.2020

Bachelor of Science - Nursing

California State University Stanislaus
Turlock, CA
06.2020 - 06.2024

Skills

  • Posting Charges
  • Effective Planning
  • Room Assignments
  • Service Quality
  • Performing Clerical Duties
  • Supply Replenishment
  • Time Management
  • Written and Oral Communications
  • Customer Service
  • Problem-Solving Skills
  • Front Desk Management
  • Tracheostomy Care
  • Patient Care
  • Home Visits
  • Patient Monitoring
  • Patient Assessments
  • Postpartum Care
  • Emotional Intelligence
  • Administering Immunizations
  • Diabetes and Nutrition Education
  • Inpatient and Outpatient Care
  • Patient Education
  • Care Plan Development
  • Physical Assessment
  • Foley Catheter Insertion and Removal
  • Medical Screening
  • Medication Administration
  • Body Mechanics Knowledge
  • Wound Care
  • Sanitation

Community Involvement

Presentation for Crowell's Elementary School in Turlock - Dangers of E-Cigs and Vaping 4/21/2023

Diabetes and Hypertension screening for homeless Berberian Shelter - Modesto, CA

Feeding the homeless at We Care Men's Shelter

Certification

California Child Abuse Mandated Reporter for Medical Professionals - 4/17/2023

California Elder Abuse Mandated Reporter for Medical Professionals -4/17/2023

FEMA Introduction to National Incident Management System IS-700.B - 4/16/2023

FEMA Introduction to Incident Command System IS-100.C - 4/16/2023

BLS/CPR with American Heart Association -2/15/2023

EKG Tech Interpretation (On-going) - expected to be issued 8/17/2023

Work History

Front Desk Staff Member

Aquatic Center
06.2019 - 06.2020
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Collected room deposits, fees, and payments.
  • Enforced policies and procedures to increase efficiency.

Soccer Referee

Palm Desert Soccer Youth League
08.2016 - 12.2017
  • Managed conflict resolutions to encourage professional and positive relationships.
  • Made decisions on fouls, offsides and other infractions to maintain integrity of game and adhere to established rules.
  • Enforced discipline to encourage respect, fairness and equality for players.
  • Officiated at sporting events, games, or competitions to maintain standards of play and verify observed game rules.
  • Monitored and managed soccer games to verify safety and promote good sportsmanship for players.
  • Signaled free kicks, corners and throw-ins to control flow of game and provide fair rules.
  • Addressed rule infractions or complaints by participants to assess any necessary penalties.
  • Mentored and supported new referees to enhance knowledge of fundamentals of game and apply best practices.
  • Made judgment calls on unsportsmanlike behavior and other violations.
  • Educated athletes, coaches and fellow officials about game rules and regulations.

Timeline

Bachelor of Science - Nursing

California State University Stanislaus
06.2020 - 06.2024

Front Desk Staff Member

Aquatic Center
06.2019 - 06.2020

Soccer Referee

Palm Desert Soccer Youth League
08.2016 - 12.2017

Associate of Arts - Liberal Arts And General Studies

College of The Desert
Cash Galloway