Cash Hughes
Fort McCoy
Summary
Dynamic Service Technician with proven expertise at Wal-Mart Supercenter in installation and repair. Recognized for enhancing equipment performance through meticulous troubleshooting and preventive maintenance. Strong attention to detail and exceptional customer service skills fostered effective communication with clients, ensuring optimal equipment utilization and reduced downtime. Adaptable team player committed to excellence.
Overview
4
4
years of professional experience
Work History
Service Technician
Wal-Mart Supercenter
08.2021 - Current
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
- Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
Education
Certificate Of Technical Studies - Automotive Engineering
College of Central Florida
Ocala, FLSkills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Work with minimal supervision
- Punctual and reliable
- Troubleshooting skills
- Flexible and adaptable
- Power tool proficiency
- Documentation and reporting
- Heavy lifting
- Hand tool expertise
- Equipment inspection
- Work documentation
Additional Information
Willing to relocate
Timeline
Service Technician
Wal-Mart Supercenter
08.2021 - Current
Certificate Of Technical Studies - Automotive Engineering
College of Central Florida
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