Cashae Smith
Baltimore,MD
Summary
Results-driven candidate with over 10 years of successful track record of providing administrative support, financial analyst and billing in busy office environments and healthcare settings. Adept at handling multiple projects and prioritizing tasks.
Overview
12
12
years of professional experience
Work History
Patient Access Specialist
Johns Hopkins Hospital
Baltimore, MD
09.2023 - Current
- Educated patients about financial policies and procedures at facility; explained benefits of various payment options available.
- Performed data entry tasks associated with registrations such as entering demographic data into system database.
- Collaborated with clinical staff to ensure timely processing of orders for tests, treatments and procedures.
- Resolved issues related to registration process including eligibility verification and authorization problems.
Medical Billing Administrator
Physician's Medical Billing
White Marsh
10.2020 - 09.2023
- Compiled statistical data from multiple sources into comprehensive reports on a regular basis.
- Developed internal controls and procedures that improved efficiency in the billing process.
- Performed periodic audits of coding accuracy according to established protocols.
- Monitored changes in government regulations affecting healthcare reimbursement practices.
Claims Processor/Biller
Baltimore Washington Eye Center
Glen Burnie, MD
12.2017 - 09.2020
- Analyzed and evaluated claim forms, medical reports, bills, and other documents to ensure accuracy of data.
- Updated job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations .
- Resolved complex issues associated with denied or underpaid claims through negotiation with payers.
- Provided technical guidance and training to new staff members regarding claim processing procedures.
- Analyzed contracts and claim systems to apply appropriate benefit amounts.
Cash Application Representative/Collections Representative
Trident USA/Mobile X USA
Sparks, MD
06.2012 - 11.2017
- Consistently met daily performance goals set by management team members.
- Responded to customer inquiries and complaints, providing timely and effective solutions to maintain high service standards.
- Reconciled patient accounts with insurance companies to ensure accuracy of payments.
- Worked closely with internal departments to resolve any issues related to payments.
- Audited patient accounts for compliance with federal regulations.
- Prepared and posted weekly payments to vendors and suppliers.
Education
CPC-P - Medical Coding
CCBC ESSEX
Rosedale, MD01-2025
Medical Billing Certification - Medical Billing
TESST College of Technology
Baltimore, Maryland01.2014
High School Diploma -
Mergenthaler Vocational Technical High School
Baltimore, Maryland06.2011
Skills
- Medical Terminology
- Insurance Billing
- EMR
- Document Preparation
- Expense Tracking
- Claims Processing
- Team Collaboration
- Schedule Management
- Report Analysis
Accomplishments
- ICD- 10 CERTIFIED
- HIPPA COMPLIANT
- LEADER SHIP EXCELLENCE TEAM AWARD
Timeline
Patient Access Specialist
Johns Hopkins Hospital
09.2023 - Current
Medical Billing Administrator
Physician's Medical Billing
10.2020 - 09.2023
Claims Processor/Biller
Baltimore Washington Eye Center
12.2017 - 09.2020
Cash Application Representative/Collections Representative
Trident USA/Mobile X USA
06.2012 - 11.2017
CPC-P - Medical Coding
CCBC ESSEX
Medical Billing Certification - Medical Billing
TESST College of Technology
High School Diploma -
Mergenthaler Vocational Technical High School
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