Summary
Overview
Work History
Skills
Timeline
Generic

Cashmere Plato

Staten Island,NY

Summary

Proven leader and efficient team player, demonstrated at Macy's by exceeding productivity goals and enhancing customer satisfaction through meticulous order fulfillment. Skilled in time management and teamwork, I've effectively trained associates, streamlined processes, and maintained high standards of service, contributing to improved operational efficiency and customer experiences across roles.

Overview

2
2
years of professional experience

Work History

Fulfillment Associate

Macy's
09.2023 - Current
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
  • Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
  • Streamlined order processing by implementing efficient picking and packing techniques.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.

Porter

Superfresh
06.2023 - 09.2023
  • Communicated with coworkers and managers about completed duties.
  • Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
  • Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
  • Cleaned and organized building areas as required.
  • Unpacked and stored deliveries in proper locations for orderly, accessible supplies.

Cashier

Superfresh
02.2023 - 05.2023
  • Trained new employees by providing knowledge of specific store tasks, policies and goals.
  • Improved communication between cashiers and other departments, fostering a more cohesive store environment.
  • Reduced errors in transactions by providing clear instructions and hands-on demonstrations of proper cash handling techniques.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Created positive shopping atmosphere by greeting customers, answering questions and directing customers to products.
  • Increased overall customer satisfaction with efficient and friendly checkout experiences through continuous monitoring and feedback sessions for cashiers.

Skills

  • Teamwork and collaboration
  • Willing to learn
  • Attention to detail
  • Team leadership
  • Flexible schedule
  • Time management
  • Work prioritization

Timeline

Fulfillment Associate

Macy's
09.2023 - Current

Porter

Superfresh
06.2023 - 09.2023

Cashier

Superfresh
02.2023 - 05.2023

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Cashmere Plato