Casiano Mobley
Wake Forest,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Operations Supervisor
DHL ECommerce
Raleigh, NC
10.2021 - Current
- Managed daily operations across The Dock , Encode and Outbound departments ensuring optimal performance, smooth workflows and timely completion of tasks. Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
- Improved operational efficiency by streamlining processes and implementing time-saving strategies.
- Managed internal operational standards and productivity targets.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews for staff.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Optimized resource allocation through careful planning and monitoring of inventory levels, staffing needs, and equipment maintenance schedules.
Operations Supervisor
UPS
12.2001 - 02.2021
- Supervised operations staff of 160 Union employees and 9 supervisors covering four departments . Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations
- Developed and implemented standard operating procedures to ensure consistency in service delivery across all shifts.
- Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
- Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Motivated and trained employees to maximize team productivity.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
Education
Bachelor of Science - Business Administration And Management
Thomas Edison State University
Trenton, NJ06.2026
Skills
- Staff Supervision
- Compliance Management
- Performance Monitoring
- Quality Assurance
- Warehouse Operations
- Employee Development
- Problem Solving
Timeline
Operations Supervisor
DHL ECommerce
10.2021 - Current
Operations Supervisor
UPS
12.2001 - 02.2021
Bachelor of Science - Business Administration And Management
Thomas Edison State University
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