Salvador Leon
Vacaville,CA
Summary
Results-oriented Operations Supervisor with extensive experience in developing operational plans, enhancing communication, and managing performance. Skilled in supervising workflows, training teams, and implementing process improvements while ensuring compliance with safety standards. Focused on fostering a safe and productive work environment to drive efficiency and achieve departmental goals.
Overview
33
33
years of professional experience
Work History
Operations Supervisor
FedEx:Ground
Fairfield, California
2012.05 - 2025.12
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Supervised daily operations and workflows in fast-paced package sorting facility.
- Trained and mentored team members on safety protocols and operational procedures.
- Coordinated scheduling and staffing to ensure efficient package handling.
- Implemented process improvements to enhance workflow efficiency and productivity.
- Conducted regular inspections to ensure compliance with safety standards.
- Communicated with management regarding operational challenges and workforce needs.
- Trained new employees on proper job functions and company policies and procedures.
- Ensured compliance with all safety regulations in the workplace.
- Monitored staff performance and provided feedback for improvement.
- Identified areas of improvement and developed strategies to increase efficiency.
- Identified areas for improvement and implemented new processes to enhance overall company quality and performance.
- Prepared reports on operational performance metrics and presented them to management team.
- Developed and implemented standard operating procedures to ensure efficient workflow.
- Conducted regular performance evaluations, providing feedback and development opportunities to staff.
- Developed and executed operational plans for peak seasons, ensuring scalability and adaptability.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Guided employees in handling difficult or complex problems.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Recommended solutions related to staffing issues and proposed procedural changes to managers.
Quality Assurance Manager
Westair/SkyWest/United Express
1993.04 - 2012.05
- Quality Assurance West Coast Manager January 2002-May 2012.
- Oversaw quality assurance processes across West Coast region to ensure compliance and operational excellence.
- Documented findings from investigations into non-conformances, tracking resolution progress to enhance quality standards.
- Ensured everyone was working safely and ensured the equipment was up to safety code and checked daily by maintenance.
- Inspected and replaced malfunctioning equipment and tools, reducing workflow disruptions and maintaining operational efficiency.
- Investigated lost luggage for passengers and arranged delivery.
- Traveled to facilities to ensure proper handling of baggage and delivery.
- Separated luggage by flights to be delivered to the next flight or destination.
Education
Air And Travel Completion Certificate -
Air And Travel Trade School
Burlingame, CA1993-03
High School Diploma -
Palo Alto High School
Palo Alto, CA1990-06
Skills
- Operations management
- Quality assurance
- Process improvement
- Workflow optimization
- Safety compliance
- Operational compliance
- Performance monitoring
- Performance evaluations
- Operational planning
- Productivity management
- Logistics management
- Staff training
- Staff supervision
- Employee engagement
- Employee development
- Employee supervision
- Team development
- Team collaboration
- Effective communication
- Written communication
- Leadership and change management
- Relationship building
- Policy implementation
- Problem solving
- Time management
- Staff motivation
- Employee supervision
- Relationship building
- Policy implementation
Timeline
Operations Supervisor
FedEx:Ground
2012.05 - 2025.12
Quality Assurance Manager
Westair/SkyWest/United Express
1993.04 - 2012.05
Air And Travel Completion Certificate -
Air And Travel Trade School
High School Diploma -
Palo Alto High School