Casie Dyer
Unity,ME
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
9
9
years of professional experience
Work History
Waitress/Bartender
Lion's Den Tavern
07.2019 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
Certified Dental Assistant
Creative Dental Solutions
03.2015 - 02.2023
- Explained treatment procedures and instructed patients on home care guidelines.
- Assisted dentist in management of medical or dental emergencies with prompt patient scheduling and surgical support.
- Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay, and areas needing treatment.
- Took dental images following strict patient protection rules by mentioning risks during pregnancy, and applying lead aprons.
- Educated patients by giving oral hygiene, plaque control, and postoperative instructions.
- Documented patient dental health information, medical history, and vital signs for future reference.
Education
Associate Degree in Nursing - Nursing
Beal University
Bangor, ME02.2024
Certificate - Dental Assisting
University College of Bangor
Bangor, ME05.2010
High School Diploma -
Mount View High School
Thorndike, ME06.1998
Skills
- Customer Service
- Equipment Sterilization
- Electronic Charting
- Dental Radiography
- Complex Problem-Solving
- Relationship Management
- Safe Food Handling
- Procedure Support
- Clinical Support
- Inventory Management
- Patient Education
Timeline
Waitress/Bartender
Lion's Den Tavern
07.2019 - Current
Certified Dental Assistant
Creative Dental Solutions
03.2015 - 02.2023
Associate Degree in Nursing - Nursing
Beal University
Certificate - Dental Assisting
University College of Bangor
High School Diploma -
Mount View High School
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