Casihmeir Tatad
Chicago,Illinois
Summary
Experienced account executive specializing in customer success and development. Demonstrated ability to forecast and close deals with small, mid-size, and large corporations in the automotive and aerospace industries. Developed expertise in the complete sales cycle through mentorship in logistics and transportation. Seeking new challenges in transportation, supply chain & logistics, procurement, operations, and customer success.
Overview
6
6
years of professional experience
Work History
Coach
MOD Volleyball Club
Northbrook, IL
11.2023 - Current
- Adhered strictly to safety protocols while supervising practices or competitions.
- Developed practice plans tailored to individual needs as well as team development requirements.
- Analyzed performance data to identify areas of improvement for individuals or teams.
- Mentored team members in order to build confidence and foster a supportive environment.
- Instructed players on proper techniques, strategies, rules and regulations of the sport.
- Encouraged players with positive reinforcement during game play or practice sessions.
- Communicated effectively with parents, administrators, officials, media personnel and other coaches regarding team activities or concerns.
- Collaborated with athletic directors, parents, and other coaches to support athlete development.
Global Sales Representative
Xpd Global
Chicago, Illinois
07.2023 - Current
- Targeted key accounts and industries through cold outreach methods while utilizing Salesforce, Linkedin Sales Navigator, and Zoominfo
- Generated 1 meeting per week with key decision makers
- Engage with prospects to understand their needs, challenges, and pain points related to compensation management
- Responding promptly to customer queries to increase overall satisfaction
- Provide feedback to operations, KAM and Inside Sales teams based on insights gathered from prospect interactions.
Sr. International Account Executive
Freight Management, Inc
Glendale Heights, Illinois
02.2023 - 03.2023
- Cold called and emailed potential customers to generate leads
- Generated leads and located opportunities for market expansion and business growth through Hubspot CRM
- Provided product information to customers and aligned products with customer needs to boost satisfaction
- Maintained daily calendars, set appointments with clients and planned projects
- Responding promptly to customer queries to increase overall satisfaction
- Overcome objections with a persuasive approach, highlighting benefits and deflecting concerns
- Evaluated client feedback to brainstorm ways to improve products and provide quality customer service.
Account Executive
Traffic Tech Inc.
Chicago, Illinois
02.2023 - 12.2022
- Created an original book of business that generated $903k in revenue and served 32 customers ranging in industries from paper & plastic and steel & industrial equipment
- Consulted clients to save on transportation costs, leveraging my expertise on client relationships with carriers to understand operational costs and utilizing attractive rates which enabled carriers to operate at reasonable margins
- Took ownership of all aspects of sales: customer support, customer relationship & management, and pricing
- Tracked and maintained consistent customer feedback on every transaction to maximize customer success & satisfaction and resolving conflicts amongst clients and carriers.
Team Lead
Jeni's Splendid Ice Creams
Chicago, Illinois
08.2018 - 02.2022
- Mentored and coached team members to ensure successful performance
- Implemented shift plans to ensure timely tasks and decisions for the team
- Provided excellent customer service to ensure customer satisfaction & retention
- Addressed customer questions and recommended appropriate products and services to increase satisfaction
- Successfully secured and tracked all costs and transactions through a POS.
Education
BS Psychology -
University of Illinois at Chicago
Chicago, Illinois12.2021
Skills
- Customer service
- Time management
- Project management
- Communication skills
- Product Knowledge
- Sales Presentations
- Contract Negotiation
- Decision-Making
Personal Information
Title: Sr. International Account Executive
References
- Jim Burchinal, Director of Brokerage Sales, Freight Management, Inc, (630) 965-5098, jburchinal@gofmi.com
- Evan Leonard, Enterprise Account Manager, Zipline Logistics, (205) 259-9737, Evan.Leonard@ziplinelogistics.com
- Morgan Knight, Sr. Director Supply Chain, Walgreens, (847) 275-7926
Hobbies and Interests
- Hiking
- Volleyball
- Avid reader
- Immigrant rights and advocacy
Languages
Spanish
Limited
Affiliations
- Feed My, Starving Children
- Alzheimer's, Association Chicago, IL
References
References available upon request.
Timeline
Coach
MOD Volleyball Club
11.2023 - Current
Global Sales Representative
Xpd Global
07.2023 - Current
Sr. International Account Executive
Freight Management, Inc
02.2023 - 03.2023
Account Executive
Traffic Tech Inc.
02.2023 - 12.2022
Team Lead
Jeni's Splendid Ice Creams
08.2018 - 02.2022
BS Psychology -
University of Illinois at Chicago
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