Cason Minor

Work History

Verizon

Delafield, WI

01.2022 - Current

Coached, developed and motivated team to achieve revenue goals.
Directed and coordinated products, services and sales activities.
Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
Built sales forecasts and schedules to reflect desired productivity targets.
Enhanced sales volume through skilled support to both new and inactive customers.

T-Mobile

Germantown, WI

11.2020 - 01.2022

Hired and trained positive, enthusiastic employees to boost talents of retail team.
Built and maintained strong working relationships with team members.
Coached and mentored employees by offering constructive feedback and taking interest in long-term career growth.
Prepared employee performance appraisals, providing actionable feedback.
Evaluated store performance and incorporated feedback to implement improvement plans.
Led employee performance evaluations and rewarded top performers to retain quality personnel.
Mentored employees in management of complicated sales, complex issues and difficult customers.
Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks.

Marine Credit Union

Pewuakee, WI

11.2019 - 11.2020

Optimized staff productivity by managing inter-team conflict resolution, yearly performance reviews, hiring and terminating processes, training initiatives, scheduling, time and attendance and payroll.
Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
Evaluated budget plans and current costs to project trends and recommend updates.
Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
Facilitated new client onboarding and worked closely with technology implementation and contract sourcing teams.

U.S. Cellular

Germantown, WI

01.2011 - 10.2019

Pewaukeedeveloped top talent within management structure to promote performance-oriented culture.

Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth.

Designed training schedules for new and existing employees.

Coordinated with managers to identify skill or knowledge gaps and implement training needs.

Consulted with senior leaders to develop and execute strategy and provide regular updates.

Roleplayed various scenarios with teams to build confidence in handling situations.

Established store tactics and strategies to achieve operational performance and sales goals.