Kenslee Moore
Tifton,GA
Summary
- Drove revenue growth by implementing strategic sales initiatives, promotional campaigns, and effective merchandising strategies.
- Managed, trained, and developed team members to improve performance, increase retention, and build future leaders within the organization.
- Monitored sales trends and forecasting to optimize staffing, inventory levels, and operational efficiency.
- Strengthened customer loyalty by resolving escalated concerns promptly and fostering a positive, service-driven store culture.
- Oversaw inventory control processes, reducing shrinkage and improving stock accuracy.
- Conducted performance evaluations and coaching sessions, resulting in measurable improvements in team productivity and morale.
- Ensured compliance with company policies, safety standards, and operational procedures.
- Collaborated with district leadership to execute company initiatives and drive overall market performance.
- Recognized for reliability, strong communication, and the ability to adapt quickly to changing business needs.
Overview
17
17
years of professional experience
Work History
Business Account Manager
Verizon Wireless
Tifton, GA
08.2025 - Current
- Executed lead identification, development, and qualification within territory to enhance sales opportunities.
- Secured new business opportunities and generated incremental revenue to achieve sales targets.
- Cultivated and expanded existing customer relationships to enhance loyalty.
- Facilitated collaboration with support partners to educate customers on leveraging business solutions.
- Cultivated and sustained strategic relationships with key decision makers.
Sr Manager
Verizon Wireless
Tifton
04.2025 - 08.2025
- Directed cross-functional teams in the development and execution of strategic initiatives to enhance customer experience.
- Evaluated market trends to guide product development and enhance competitive positioning in wireless services.
- Optimized operational workflows to enhance efficiency and minimize costs across various departments.
- Guided team members in skill enhancement, fostering a culture of continuous improvement.
Assistant Manager
Verizon Wireless
Moultrie, GA
09.2020 - 04.2025
- Assisted in managing daily operations, ensuring customer satisfaction and service quality.
- Trained new staff on company policies, procedures, and best practices.
- Implemented inventory management processes to enhance product availability and efficiency.
- Supported sales initiatives by analyzing customer data and identifying trends.
Retail Specialist
Verizon Wireless
Moultrie, GA
06.2018 - 09.2020
- Assisted customers with product selection and service inquiries to enhance satisfaction.
- Implemented sales strategies to consistently exceed monthly sales targets.
- Collaborated with team members to create engaging promotional displays that increased foot traffic.
- Provided technical support for devices, resolving customer issues efficiently and effectively.
Store Manager
GNC
Tifton, GA
10.2014 - 06.2018
- Directed daily store operations to ensure adherence to company policies and standards.
- Facilitated training and mentorship programs to enhance staff expertise in product knowledge and customer service techniques.
- Evaluated sales data to uncover trends and formulate targeted promotional strategies.
- Oversaw inventory management by conducting regular audits to ensure accuracy and reduce shrinkage.
Assistant
A-1 Steel
Ocilla, GA
05.2009 - 05.2012
- Supported daily operations by organizing schedules and managing communications.
- Assisted in preparing detailed reports for project updates and team meetings.
- Coordinated logistics for material procurement and inventory management.
- Streamlined document filing processes to enhance information accessibility.
Education
High School Diploma -
Irwin County Highschool
Ocilla, GA05.2012
Skills
- Verbal and written communication
- Product and service sales
- Relationship management
- Customer service
- Team leadership
- Time management
- Staff training and development
- Staff management
- Task delegation
- Goal setting
- Documentation and reporting
- Strategic planning
- Operations management
- Performance management
Timeline
Business Account Manager
Verizon Wireless
08.2025 - Current
Sr Manager
Verizon Wireless
04.2025 - 08.2025
Assistant Manager
Verizon Wireless
09.2020 - 04.2025
Retail Specialist
Verizon Wireless
06.2018 - 09.2020
Store Manager
GNC
10.2014 - 06.2018
Assistant
A-1 Steel
05.2009 - 05.2012
High School Diploma -
Irwin County Highschool