Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Cason Mitchell

Dallas,TX

Summary

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Sociable Server offering Three years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations.

Overview

3
3
years of professional experience

Work History

Server

Alamo Drafthouse
Dallas, TX
03.2022 - Current
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Trained new employees on restaurant procedures and plating techniques.
  • Provided excellent customer service to ensure satisfaction.

Technical Support Representative

TELVISTA
Dallas, TX
11.2021 - 12.2023
  • Assisted customers with various types of technical issues via email, live chat and telephone.
  • Walked customers through common phone hardware and software configurations to maximize service functionality.
  • Supported customers with online billing, access and account issues.
  • Documented all activities related to technical support including processes, updates, changes made.

Education

Some College (No Degree) - Public Relations and Organizational Communication

Tyler Junior College
Tyler, TX

Skills

  • Call Routing
  • Appointment confirmation
  • Office Organization
  • Meeting Arrangements
  • Researching skills
  • Verbal and written communication
  • Staff Management
  • Time Management
  • Team Collaboration
  • Scheduling appointments

Timeline

Server

Alamo Drafthouse
03.2022 - Current

Technical Support Representative

TELVISTA
11.2021 - 12.2023

Some College (No Degree) - Public Relations and Organizational Communication

Tyler Junior College
Cason Mitchell